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    No Battery Power

    Discussion in 'Alienware 17 and M17x' started by suhornetfix, Nov 22, 2010.

  1. suhornetfix

    suhornetfix Notebook Enthusiast

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    I need help.
    I have asked before but this is getting real tiresome. How do I fix my no battery power up?
    Is it my battery or do I need to update my BIOS?
    What should I do?
    When I power up my laptop with a fully charge battery, I get as far as the Window start up screen then it just shuts off.
    ANY HELP would be greatly appreciated.
     
    suhornetfix, Nov 22, 2010
    #1
  2. mfractal

    mfractal T|I

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    have you tried to update the bios to A09?
     
    mfractal, Nov 22, 2010
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  3. BatBoy

    BatBoy Notebook Nobel Laureate

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    This sounds like something requiring troubleshooting with AW Support. Are you 100% positive the battery has a charge?

    Your last post (from October 8th),


    As mfractal mentioned, be sure you are on BIOS A09.

    Drivers and Downloads

    Just download it and execute it. Follow the steps outlined.
     
    BatBoy, Nov 22, 2010
    #3
  4. suhornetfix

    suhornetfix Notebook Enthusiast

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    Thanks for the advice, I will update to the new BIOS since I am still using A02. BatBoy I thought there was a certain way other than Dell install instructions to update the bios?
    Yes I am sure it is fully charge, that is why I do not understand what is going on.
     
    suhornetfix, Nov 23, 2010
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  5. mfractal

    mfractal T|I

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    ^^ unless I am missing something there is only one way to update the bios ans that is from windows by running the exe.
     
    mfractal, Nov 23, 2010
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  6. BatBoy

    BatBoy Notebook Nobel Laureate

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    What I meant by that is that some like to pull the BIOS and flash it from a bootable USB drive (DOS).
     
    BatBoy, Nov 23, 2010
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  7. suhornetfix

    suhornetfix Notebook Enthusiast

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    First of all thanks for the advice.
    I attemted to update my BIOS A09, after install my computer automatically shut down.
    I restarted that is when I got "Missing Operating System" what do I do now. I am not computer savvy like you guys are, that is one reason I did not try to install a updated BIOS by myself.
    I need help. What should I do?
    A step by step is needed
    Thanks
     
    suhornetfix, Nov 24, 2010
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  8. mfractal

    mfractal T|I

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    your raid settings have probably been reset.
    You should enter the bios and redefine your RAID config.
    It's not difficult, just enter your bios by pressing F2 when you see the alien head.
    When inside, i am not sure exactly where it is (don't have my comp next to me) but you should find your HDD config and change the setting from AHCI to RAID0 and you should be fine.
    I am sure others can give you a step by step if you get into trouble.
     
    mfractal, Nov 24, 2010
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  9. suhornetfix

    suhornetfix Notebook Enthusiast

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    I think I have found it. The only thing is it says just Raid not Raid0 is this what you are talking about?
     
    suhornetfix, Nov 24, 2010
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  10. suhornetfix

    suhornetfix Notebook Enthusiast

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    Mfractal, I am up and running.
    Thanks for the time and help you provided.
     
    suhornetfix, Nov 24, 2010
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  11. mfractal

    mfractal T|I

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    ^^ cheers,
    glad it helped!
     
    mfractal, Nov 24, 2010
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  12. BatBoy

    BatBoy Notebook Nobel Laureate

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    Are you able to reproduce the battery/boot failure on A09?
     
    BatBoy, Nov 24, 2010
    #12