OSD Error Code 40

Each time I try to install OSD from Dell's site for the m17x, I get the following error:



Does anyone have any sort of experience with this? Kind of annoying not being able to adjust settings.

 

Delete, Redownload, and retry.

 

I wouldn't be bothering to post if I hadn't done that multiple times already

 

lol sorry I encountered this issue last night that is what I did and it fixed it. I was trying to reinstall my chipset drivers.

Edit did you delete the folder @ C:\Dell\RXXXX

 

Yep, didn't make a difference unfortunately.

 

Here are detailed procedure to diagnose and recover the MIO and ACC (Alien Command Center)
1. Open the Control Panel, by left click on the Start Button
2. In the Control Panel, go to Programs and Uninstall Alien Command Center
3. Open Windows Explorer, by left click on the Start Button and by right-clicking on My Computer in the Start Window
4. In Windows Explorer, click Folder and Search Options
5. In Folder Options, choose the View tab and enable “Show hidden files and folders” and click OK
6. In Windows Explorer, go to C:/Program Data/Alienware/Command Center/Thermal Controls and delete the Profile.xml file
7. In Windows Explorer, go to C:/Users/Your name/AppData/Local/Alienware/Alienware AlienFX/Themes and delete all *.ath files
8. In the Control Panel, go to System and Maintenance/Device Manager
9. In Device Manager, open Universal Serial Bus controllers and ensure there is no Unknown Device
10. In Windows Explorer, open C:/Dell/Drivers/ACC release number and double click on the Setup.exe file
11. Complete the Alien Command Center installation by answer “Yes” to all dialogue pop-ups
a. During the installation process, a MIO FW update will occur
b. Do not force or allow any shutdown at this time!
c. If repeating this MIO FW update due to prior installation failures, please capture a screenshot of the FW update dialogue window
12. Allow the system to restart
13. In Device Manager, open Universal Serial Bus controllers and ensure there is no Unknown Device
14. Launch the Alien Command Center icon on the desktop

If steps 9 or 13 result in an Unknown Device, or no device is detected, attempt the following steps:
Ensure the MIO USB cable is properly connected at both the MB and the MIO
Shutdown the system and pull the AC plug, remove the battery and then hold and press the Alien head for 30 seconds to 1 minute. Repower and restart the system after 30 seconds without AC power
__________________