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    Oh alienware how i hate you sometimes

    Discussion in 'Alienware 17 and M17x' started by dandan112988, Sep 17, 2012.

  1. dandan112988

    dandan112988 Notebook Deity

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    Does anyone know the direct line to the customer resolution department for alienware or dell? I had a tech come to my house to do a repair on my computer because it came with broken tabs on the bottom case that connects it to the palm rest. They sent the wrong parts, and the tech damaged the palm rest. They said they are escalating it to a customer resolution department and that ill get a call with 48 hours. Call never happened. So, does anyone have their number? I looked it up, and couldnt find it.
     
    dandan112988, Sep 17, 2012
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  2. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Sorry for the inconvenience, I can help you sort things out.

    Send me a PM with your service tag and we'll take it from there.
     
    Alienware-Luis_Pardo, Sep 17, 2012
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