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    Possibly faulty 680m / m17x r4?

    Discussion in 'Alienware 17 and M17x' started by Rasmusm, Dec 29, 2012.

  1. Rasmusm

    Rasmusm Notebook Guru

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    Hi guys

    So I've had the computer for 2 months now, and really only game I've been playing is world of warcraft.
    So last night I installed Planetside 2, turned everything to max and wooah looks awesome, no lag at all just pure awesomeness..

    However I discovered if I Alt+Tap out to skype ect. the GPU fan turns it self down? Meaning when I tap into the game again the fan wont spinn up to cool the GPU down.. So I get ye lag spikes and sometimes the graphics is just weird, like everything dissapers. I believe theres an error somewhere, but not sure if its hardware related or maybe a firmware? I think I read somewhere that gpu fan are controlled by temp sensors, and not like the desktop graphic cards not sure..
    I installed the latest Nvidia driver from their page.

    Usually when I play planetside the fan will go all the way to max to keep the device cold, but just before it went all the way down, well almost. And the graphics started doing strange things :s ?

    Just installed MSI afterburner, and gonna monitor the temps a little..
    What do you think? Anyone with same issue or should I call dell

    Thanks guys, have a great weekend! And happy new year

    Regards from Denmark
    /Rasmus
     
    Rasmusm, Dec 29, 2012
    #1
  2. simbeane

    simbeane Notebook Geek

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    Same thing happened to me after I update the system bios firmware, I had to reinstall Windows then everything works fine again.
     
    simbeane, Dec 29, 2012
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  3. Rasmusm

    Rasmusm Notebook Guru

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    Argh really? :-/ I'd hate to reinstall windows.. Will the bios firmware go back to stock if I reinstall the computer?

    Gpu temp is stable at 63-64c while playing monitored with MSI afterburner
     
    Rasmusm, Dec 30, 2012
    #3
  4. naldor

    naldor Notebook Consultant

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    My screen goes black when I tab out and back in if i leave my laptop on for longer then like 3 days or somnething and make it go to sleep/wake up etc, dont have the spinning problem though. And when I restart its all fine
     
    naldor, Dec 30, 2012
    #4
  5. simbeane

    simbeane Notebook Geek

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    I upgraded from bios A05 to A09, when I had that problem, I tried to flash back to A05 but it said it was a unsecured bios version, I could only flash back to bios A08 which did not solve the problem. The only thing I could do is to reinstall the Windows, Just back up all the important files then you will fine
     
    simbeane, Dec 30, 2012
    #5
  6. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Do the BIOS update, backup, reinstall and let us know :)
     
    Alienware-L_Porras, Jan 2, 2013
    #6