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    Power Service Problem

    Discussion in 'Alienware 17 and M17x' started by lordpanzer, Oct 4, 2011.

  1. lordpanzer

    lordpanzer Notebook Enthusiast

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    I re-installed windows and used the resource disk without knowing it might damage my computer. After doing a fresh install of windows with all the most updated drivers from dell.com on an USB driver. After installing windows I noticed my computer would leave my alienware FX lights on after a shutdown and it wouldn't restart correctly. I have narrowed it down to the AC adapter being the problem. After turning the power service back on under msconfig I noticed that my computer runs fine while on the battery with the AC adapter not attached. If I start my computer in windows with the AC adapter connected it doesn't launch windows at all. I have tried to connect the AC after windows starts up but it just freezes on me. The only way or me to have the AC adapter work is to have the power service disabled which stopped my network card, sound card, and screen brightness from working. Is there a way in windows to mess with the power service settings. I have alienware FX which can change the performance type " Normal, high performance ", but I wanted to see if other options were possible.
     
    lordpanzer, Oct 4, 2011
    #1
  2. SlickDude80

    SlickDude80 Notebook Prophet

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    wow...this is very odd.

    You can go here to change your performance modes in windows:

    Control Panel\Hardware and Sound\Power Options

    I'd uninstall the Alienware FX software and see if that helps. Reinstalling windows should not damage your computer at all
     
    SlickDude80, Oct 4, 2011
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  3. viosieg

    viosieg Newbie

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    I have the save problem after i shutdown my computer the lights wont shutoff also if i leave my computer idle i get black screen. I narrowed it down to the Video driver because when i uninstall it i don't have this problem anymore, but I don't know how to fix it while still having my video driver installed.
     
    viosieg, Oct 4, 2011
    #3
  4. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    katalin_2003, Oct 4, 2011
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  5. lordpanzer

    lordpanzer Notebook Enthusiast

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    Well I recovered a later version of my laptop so for now its working all I have to do is never have my AC adapter unplugged.... I was going to say I have the newest BIOS A10 but after reading that thread I laugh that they still haven't fixed this problem while they blabber about how awesome the Alienware M18x is. While shadowing all the problems they really don't care about. My next laptop is going to be a simple XPS.
     
    lordpanzer, Oct 5, 2011
    #5