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    Problem with ''sleep mode''.

    Discussion in 'Alienware 17 and M17x' started by Mojo Risin, Dec 18, 2013.

  1. Mojo Risin

    Mojo Risin Notebook Enthusiast

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    When my laptop goes into ''sleep mode'' and I press the Alienware button ... the laptop activates, but the screen stays black. I tried pressing every single button but it doesn't work, I have to shut it down and reboot again.
    Is there any way to fix this ?

    I could simply desactivate that feature but yeah ... I just lost my work because of this :(
     
    Mojo Risin, Dec 18, 2013
    #1
  2. MatthewAMEL

    MatthewAMEL Notebook Consultant

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    I am having the same problem with my new AW17. This started after I installed AWCC 3.5.
     
    MatthewAMEL, Dec 18, 2013
    #2
  3. bigtonyman

    bigtonyman Desktop Powa!!!

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    Its usually related to your graphics card driver.
     
    bigtonyman, Dec 19, 2013
    #3
  4. MogRules

    MogRules Notebook Deity

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    I put mine to sleep at least twice a day when I go to and from work and have never had a problem with my 17....I would update to the newest drivers for the GPU as tony suggests and see if that helps.
     
    MogRules, Dec 19, 2013
    #4
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  5. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    The AWCC update is buggy after a couple reinstalls I got it working "okay"
     
    Hackintoshihope, Dec 19, 2013
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  6. Robbo99999

    Robbo99999 Notebook Prophet

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    I'm not sure which version of the Alienware you have, but I have the M17xR3, and sleep mode has never reliably worked for me - exact same problem as you describe. I spent ages trying to sort it out and nothing I tried worked. Sometimes it would wake up from sleep, sometimes you'd get the black screen. I've resigned myself to not using sleep, which is OK for me.
     
    Robbo99999, Dec 19, 2013
    #6
    bigtonyman likes this.
  7. tinker_xp

    tinker_xp Notebook Consultant

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    tinker_xp, Dec 19, 2013
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  8. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Alienware-L_Porras, Dec 19, 2013
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