R3 + 460M, PowerDVD 9.5, Blu-rays invisible

Today I finally put a Blu-ray disc in my drive in my R3 and while PowerDVD 9.5 gives me sound, video is simply a motionless grey box.

I noticed that I cannot force PowerDVD to use the 460M and will only use the integrated graphics. I downloaded and installed the available update to PowerDVD, but nothing I've tried has made a difference.

Any suggestions? Has anyone else run into this problem? I'm also curious as to why I can't run PowerDVD under the Nvidia card.

 

You can't whitelist it? That's strange.

By default, can Blu-Rays be played by VLC or WMP?

 

>nv control panel
>manage 3d settings
>program settings tab
>1. select a program to customize (click add then navigate to powerdvd's .exe and select it)
>2. select preferred graphics processor for this program: high performance nvidia gpu
> Apply

If that doesn't work, you'll have to change your global setting for "Preferred graphics processor:" to nvidia, apply, then go back to program settings and adjust the settings for powerdvd


if that still doesn't work, or if you find it unacceptable (because now everything will run nvidia by default, essentially rendering optimus useless) post bugreport on nvidia forums.

There are quite a few common programs that you can't create/edit profiles for, including Firefox. It's pretty much ridiculous.

 

No, only by specialized blu-ray playback software like PowerDVD or Arcsoft Total Theater. There are only a handful that are licensed to, and even fewer that can handle 3D Vision with 3D bluray playback.

 

Tried both those things before posting. Even if I choose the Nvidia as the global GPU, I go to the listing for PowerDVD and it shows the Intel GPU is set with no ability to change.

 

No 3D Vision on my system, which makes this problem even more annoying.

 

Let's back up for a moment... R3s should have been shipped with PDVD 9.6-3D. Why are you using 9.5?

 

9.5 is the disc they sent me. I need 9.6 even though I don't have 3-D?

 

There may be updates to "agree" with Optimus between 9.5 and 9.6. I would call and request the 9.6 disk and just explain that you should have received the newest version at system release which is 9.6 and not 9.5.

 

I finally got around to calling Dell again about this, and their solution is not to send me 9.6, but to have me just go out to the web and download the K-Lite codec pack and install it. Does this strike anyone else as pretty damn ridiculous?

I also paid top dollar for 3 years of their top-of-the-line, all-in-one support and I feel like I'm still talking to the same know-nothing techs I'd talk to if I paid for basic support.

Not very happy with Dell at all right now. I'm feeling ripped off that I have to go to this forum for support and they don't provide someone who spent nearly $3000 on a laptop even a modicum of useful tech support.

EDIT: They claimed that PowerDVD 9.6 caused problems, which is why they don't want to send it.