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    R4 Black Screen of Death and strange overheating problem

    Discussion in 'Alienware 17 and M17x' started by Link941, May 2, 2014.

  1. MickyD1234

    MickyD1234 Notebook Prophet

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    Thanks.

    It looks to me like it is a mistake somewhere (and could account for a lot of overheating AW17's if batches of these exist?). I have never seen a GPU core at that angle to the screws so I was trying to make sure it wasn't for some other card. Maybe someone else can confirm I am seeing it correctly?

    Usually the tape needs removing when using a different size GPU core.

    That should at least alleviate a lot of the overheat hopefully ;)
     
  2. Link941

    Link941 Notebook Guru

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    I've stripped all the settings and it comes up as a generic VGA adapter, I haven't tested it yet. I want to get the proper drivers before doing so. I'm trying to use laptopvideo2go but kind of confused on where to start even after reading the guides and whatnot :confused: but I do understand the process.
     
  3. MickyD1234

    MickyD1234 Notebook Prophet

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    You're not alone, it is not too clear what you are doing.

    There is a file inside the driver installation that contains machine and card ID's. The OEM (dell) supply Nvidia with these for inclusion in their 'Verde' notebook program. If the combo is not standard the driver will not find the hardware.

    You do not need the driver files from LV2go only the inf that matches the version number you want to use.

    Run the driver install and it will fail - that's OK, it has expanded the files :).

    The inf should be in here: C:\NVIDIA\DisplayDriver\'version'\Display.Driver\. This is where you need to put the inf file you downloaded from LV2go. If you got it right Windows will warn you about overwriting an existing file.

    Move up one level and run the setup again. If it still does not work there are other options ;)

    Edit: Here http://forum.notebookreview.com/ali...-driver-assistance-needed-11.html#post9695488. If your card has been added it should be good to go. If not the author has instructions on doing it yourself ;)
     
  4. Link941

    Link941 Notebook Guru

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    Yeah, I understand now , but I can't seem to find a modded INF file that is for windows 7 64-bit for a 337.88 driver. I'm actually having troubles finding an INF in general. I keep finding driver posts without INF downloads. :confused:
     
  5. MickyD1234

    MickyD1234 Notebook Prophet

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    Did you check earlier posts in the link I posted? J95 has posted an inf for just about every driver release for the last year or so. He's the one you need to track down posts from ;)

    Oh, and when LV2go says 'win 8' it's win 7 as well....
     
  6. Link941

    Link941 Notebook Guru

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    I replaced the INF successfully and went back to the 'international' folder and ran the setup app but it seemed to do nothing, I still got the same "This graphics driver could not find compatible graphics hardware." message... and I'm not sure how to get other INF files in the forums since I can only save them as txt documents...
     
  7. MickyD1234

    MickyD1234 Notebook Prophet

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    That's the problem. Doing that adds a .txt (hidden) to the filename (but the contents are the same). 'Save as' Any, not text and it should work, or just rename removing the .txt so it ends .inf and OK the 'change file type' warning. You will get a replace 'question' if you get it right ;)

    Good luck.
     
  8. Link941

    Link941 Notebook Guru

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    Oh, no I saved the INF J95 just fine and replaced it as an INF correctly but it didn't seem to work, I was just mentioning the other forum posts that I tried afterwards

    Edit: Sorry I messed up with the spelling of the file or something. It seems to be working :D I guess this solves everything, my last question is is there a way I can be updated somehow when a new driver/INF is out?
     
  9. Link941

    Link941 Notebook Guru

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    The only problem I see, is that the card still reads as 870M, I'm going to check with the seller to see if there was a mistake. but an 870M would be the newest card out of the ones we previously discussed correct?

    Edit: Also, The heatsink seems to be doing a better job, but after the stress test it just broke past 71C, that is still way too hot for my liking. If this really was a 870M then would it need a different heatsink or fans? We never really addressed that humidity issue either...
     
  10. MickyD1234

    MickyD1234 Notebook Prophet

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    Cool, it's not uncommon for a simple mistake to balls the whole installation! Keep your eye out for updates from J95 in the post above - he's quick :). Or the laptopvideo2go site should have the latest inf. You get used to replacing that file with each new driver release :p

    71C for a stress test sounds a lot better to me, my personal 'unacceptable' temp is above 72C where I had a card that would hang. I've just stuck to keeping my cards under that as I feel more comfortable ;).
    The heatsink is unlikely to be different enough to cause an overheat but the x-bracket IS important as it is matched to the GPU core, use one from an older, thicker, card and you will have low pressure and poor contact - not enough usually to cause problems but certainly a few degrees hotter.

    It's this that shows the device ID and maybe someone like J95 may be able to identify it to say exactly what it is?
    deviceID.JPG
    The 870 IS one of the latest cards but may be a rebadge of an earlier card - NV do this often when a new line is released :(. It just means that you look to the earlier card for performance numbers.
     
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