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    Random Involuntary Reboot?

    Discussion in 'Alienware 17 and M17x' started by Dr. J, Dec 24, 2012.

  1. Dr. J

    Dr. J Notebook Deity

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    Why would my laptop all of the sudden seem to power down and reboot randomly? No discernable pattern, in game or just at idle. Temps ok. System checking programs memory, registry, virus etc...A-OK too.

    anyone else with experience or thoughts?
     
    Dr. J, Dec 24, 2012
    #1
  2. SlimShady

    SlimShady ΜΟΛΩΝ ΛΑΒ&

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    My R3's done it a couple of times, never been able to find a problem though and it's such a rare occurence that I don't usually even think about it.
     
    SlimShady, Dec 25, 2012
    #2
  3. Dr. J

    Dr. J Notebook Deity

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    Thanks Slim,

    I hope it remains a very limited occurance as well.
     
    Dr. J, Dec 25, 2012
    #3
  4. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    When you boot up, hit F12 and run the PSA, see if you have a bad stick of RAM or hardware failure.
     
    Tsunade_Hime, Dec 25, 2012
    #4
  5. LannBot

    LannBot Notebook Consultant

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    Dr. J, are you using a Crucial SSD?
     
    LannBot, Dec 25, 2012
    #5
  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Hardware instability or power supply issues.

    Is it a complete shutdown or restart? Do you see the flash of a BSOD?
     
    Meaker@Sager, Dec 25, 2012
    #6
  7. Dr. J

    Dr. J Notebook Deity

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    Thanks everyone.

    Ran the ePsa and all good.

    Samsung SSD from dell.

    No Bsod, just quick random restart, happened three times in two days but not yesterday or today... Bizarre.

    Any other thoughts?
     
    Dr. J, Dec 25, 2012
    #7
  8. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Try to run on a clean boot for a day or so and see if it restarts. A clean boot means disabling all your non-microsoft services, which will eliminate possible software conflict with programs you may have installed.
     
    Alienware-Luis_Pardo, Dec 26, 2012
    #8
  9. Meaker@Sager

    Meaker@Sager Company Representative

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    Possibly a peripheral not quite plugged in shorting the port?
     
    Meaker@Sager, Dec 27, 2012
    #9