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    Really weird keyboard problem Help!

    Discussion in 'Alienware 17 and M17x' started by slikjb, Dec 5, 2012.

  1. slikjb

    slikjb Notebook Enthusiast

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    hey guys have a weird one hoping someone can help me out? :hi2:

    All the keys on my keyboard work how ever the ! and @ dont :mad: Even when i use an external keyboard its the same the exclamation and AT symbol dont work but pressing 1 and 2 is fine this ones got me beat ive looked all over google but can find an answer :confused:

    Thanks in advance :thumbsup:
     
    slikjb, Dec 5, 2012
    #1
  2. DDDenniZZZ

    DDDenniZZZ Notebook Deity

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    Sure your localisation settings are correct? Like a british keyboard and american are not the same.
     
    DDDenniZZZ, Dec 5, 2012
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  3. ratchetnclank

    ratchetnclank Notebook Deity

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    Are they don't displaying anything?

    Have you checked filter keys isn't on?
     
    ratchetnclank, Dec 5, 2012
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  4. slikjb

    slikjb Notebook Enthusiast

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    Yep checked all of that its set English US and English AU and still doesn't work. Also disabled everything in the ease of access settings as well. Man this is frustrating

    Oh and I tried with on screen keyboard and it works if I press 1 & 2 but not if I press shift + 1 & shift + 2

    Sent from my GT-I9300 using Tapatalk 2
     
    slikjb, Dec 5, 2012
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  5. DDDenniZZZ

    DDDenniZZZ Notebook Deity

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    Read somewhere that the keys may be getting confused as one of the multimedia buttons are stuck (volume up, pause play etc.) Worth a try to check if they are working and ok.
     
    DDDenniZZZ, Dec 5, 2012
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  6. ratchetnclank

    ratchetnclank Notebook Deity

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    Wierd its definitely a software issue if its happening with on screen too.

    Sent from my HTC Sensation using Tapatalk 2
     
    ratchetnclank, Dec 5, 2012
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  7. slikjb

    slikjb Notebook Enthusiast

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    I'll check the multimedia keys hopefully it's something along the lines of that.

    I was thinking it was some software fault as well but I uninstalled any drivers I have put on in the last two days and that hasn't helped might have to respawn. I was trying to avoid that seeing as it's only a week old :(

    Thanks for the advice

    Sent from my GT-I9300 using Tapatalk 2
     
    slikjb, Dec 5, 2012
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  8. slikjb

    slikjb Notebook Enthusiast

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    So I checked all the keys and the problem is still there even after a system restore to the 3/12/12 looks like I'll have to reformat :( guess that just means I'll have to get that 512gb ssd earlier than I thought :p

    Sent from my GT-I9300 using Tapatalk 2
     
    slikjb, Dec 5, 2012
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  9. slikjb

    slikjb Notebook Enthusiast

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    Bit of an update I'm not sure what caused the problem but I ended up respawning it to factory settings and its all back to normal.

    Thanks for the help anyway guys.

    Sent from my GT-I9300 using Tapatalk 2
     
    slikjb, Dec 6, 2012
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  10. ratchetnclank

    ratchetnclank Notebook Deity

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    Glad you got it working again :)
     
    ratchetnclank, Dec 6, 2012
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  11. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Respawn is your savior in this type of issues haha. That was a weird one :p I'm glad you got that sorted out. Enjoy your laptop!
     
    Alienware-L_Porras, Dec 7, 2012
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  12. slikjb

    slikjb Notebook Enthusiast

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    Thanks mate hopefully won't happen again I'll update if it comes up again I'm installing everything one by one.

    Sent from my GT-I9300 using Tapatalk 2
     
    slikjb, Dec 7, 2012
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  13. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    No problem! If it comes back you know what to do but if it can't be fixed with that don't hesitate to send me a PM.
     
    Alienware-L_Porras, Dec 10, 2012
    #13