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    Received Outlet M17x R2 -> HORRIBLE & RIDICULOUS CONDITION

    Discussion in 'Alienware 17 and M17x' started by Dellienware, Aug 27, 2011.

  1. Blueneon

    Blueneon Notebook Consultant

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    Know what your saying :D
     
    Blueneon, Sep 29, 2011
    #151
  2. Dellienware

    Dellienware Workstations & Ultrabooks

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    I feel like I might be following your steps. I agree with the previous post. The CF came factory disabled to begin with.

    I am thinkin that Depot repair wont really fix the issue for long... And yea it is going to be another ONE MONTH from now:
    1 week to wait to arrive back to me + 1 week of arguing if anything wrong + 2 weeks of waiting.

    If in this unfortunate case I have to get another replacement, I am going to argue to refresh my warranty since they wasted 2 month of it.
     
    Dellienware, Sep 29, 2011
    #152
  3. Dellienware

    Dellienware Workstations & Ultrabooks

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    Oh and I realized that I had accidentally sent it with 750gb hdd I upgraded from 320gb. This is fine in terms for warranty right?? I am really hoping that they wont exchange HDD..... it was a good $100
     
    Dellienware, Sep 29, 2011
    #153
  4. acerguy123

    acerguy123 Notebook Consultant

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    when they sent me the instruction paper in the box to be sent off to the repair depot it says to take the HDD out because sometimes when you get it back youll find that the HDD was wiped with windows reinstalled so you lose all your data when i sent mine off i took my SSD out
     
    acerguy123, Sep 29, 2011
    #154
  5. Dellienware

    Dellienware Workstations & Ultrabooks

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    Ohh.. Well I actually dont mind fresh install since i am going to RAID 0 it.

    So in terms of warranty no issue?
     
    Dellienware, Sep 29, 2011
    #155
  6. Brabostaan

    Brabostaan Notebook Deity

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    Any news on this?
     
    Brabostaan, Oct 3, 2011
    #156
  7. Dellienware

    Dellienware Workstations & Ultrabooks

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    So I received my machine back from the depot. Some 20 days after being sent out.... :mad: :mad:

    It was working fine the first boot, but while I was loading hulu, the laptop gave blue screen. Now when I turn the power on, the fans are in max speed, light comes on, but no screen backlight at all. And it is not loading windows of course.

    I tried every possible troubleshooting but failed. My time is getting wasted too much. I called in to the same customer service agent and she told me that the backend team will try to find R2 or M18x available with the dual graphics setup.

    The waiting game continues and I am back to square one.

    :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:
     
    Dellienware, Oct 17, 2011
    #157
  8. Brabostaan

    Brabostaan Notebook Deity

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    Wel at least 6990m CF for the 18.

    Just hang in there.
     
    Brabostaan, Oct 17, 2011
    #158
  9. Dellienware

    Dellienware Workstations & Ultrabooks

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    i just have to hear back with the update... u know how unpredictable and wrong these agents can be....

    i want ati cards as well.
     
    Dellienware, Oct 17, 2011
    #159
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