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    Repeated BSOD's on my m17x-R2

    Discussion in 'Alienware 17 and M17x' started by Sefirothe, Dec 6, 2010.

  1. Sefirothe

    Sefirothe Notebook Consultant

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    I have four files in my mini dump folder from 11/13, 11/24, 11/27, and 12/06 so this is happening with fair regularity. Can any one point me in the right direction on how to open and post the info in these files so maybe you guys can give me a hand trouble shooting these crashes?

    Edit: Ran Windows mem test for poops and giggles and came back clean.
     
    Sefirothe, Dec 6, 2010
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  2. Villosa

    Villosa Notebook Deity

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    It should open with notepad but you have to take admin rights to the file if it's saying access denied. That's a whole other hurdle you have to jump over. The easier thing to do is to go to your event viewer>administrative events>Find your error or problem and in the window click details. Under details there's param1 under EventData. That will give you essentially the BCCode. With that code we can find the problem.
     
    Villosa, Dec 6, 2010
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  3. Sefirothe

    Sefirothe Notebook Consultant

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    Thanks. I'll try that when I get home from work.
     
    Sefirothe, Dec 6, 2010
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  4. Sefirothe

    Sefirothe Notebook Consultant

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    Yea, I get access denied when I try to open the dump file in notepad. I'm on an administrator user account tho...

    Under the event viewer the codes you requested are:

    12/06: BugcheckParameter1 0x41201
    11/27: BugcheckParameter1 0xfffff8621026e2b0
    11/24: BugcheckParameter1 0xfffff864034a86e4
    11/13: BugcheckParameter1 0xfffff8e2034c09e0

    Does that help? Let me know if I can get you any more info!

    Edit to add: I figured out how to add permissions to let myself look at the files and geeze looks like gibberish to me. If anyone else is interested, I can upload them to my file hosting and post a link here...
     
    Sefirothe, Dec 7, 2010
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  5. irkan

    irkan Notebook Consultant

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    you could zip it and upload it here directly, i tried to upload mine, it was about 800kb and the site only allows 512 kb, so zip it and it will narrow it down to 20-ish KB
     
    irkan, Dec 7, 2010
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  6. Sefirothe

    Sefirothe Notebook Consultant

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    K, gonna try to attach the dumps to this message. Hope someone can help.
     

    Attached Files:

    Sefirothe, Dec 8, 2010
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  7. unclewebb

    unclewebb ThrottleStop Author

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    unclewebb, Dec 8, 2010
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  8. Sefirothe

    Sefirothe Notebook Consultant

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    I downloaded that program unclewebb, thanks!!

    Not a 100% sure what I'm looking at, but I think it doesnt seem to be a hardware issue? I dont see anything about video or memory issues...just Windows operating system and kernel stuff over and over again. I guess this calls for a reformat/reinstall? Geeze, the machine is less than 3 months old.
     
    Sefirothe, Dec 8, 2010
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  9. Sefirothe

    Sefirothe Notebook Consultant

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    Bumpity bump
     
    Sefirothe, Dec 9, 2010
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  10. rsgeiger

    rsgeiger Notebook Evangelist

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    If you can, backup, reformat, reinstall clean windows, slowly reinstall drivers and programs.

    Also can you tell us what kind of hard drive do you have? Normal HDD, SSD, or hybrid (Momentus XT). I also get random BSOD like you are describing, but it was only after I installed a new SSD. Also, are you gaming or performing any memory intensive games when the BSOD happens?
     
    rsgeiger, Dec 9, 2010
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  11. Sefirothe

    Sefirothe Notebook Consultant

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    The hdd is the totally stock 320 GB from Dell. I know on the last BSOD I was playing WoW. The other 3 I cant recall, but one of them may have been during Civ5. Both are played on medium/high settings which shouldnt be a real strain on this machine I believe.
     
    Sefirothe, Dec 9, 2010
    #11