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    Replacement Unit

    Discussion in 'Alienware 17 and M17x' started by uthall, Jun 2, 2011.

  1. uthall

    uthall Notebook Consultant

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    So, after much debate and haggling, DELL have finally agreed to replace my faulty unit.

    In their graciousness they said "please keep the accessories of the laptop. Please return the laptop, battery and charger"

    Im curious, does this mean the new unit wont have these, or will it have all the fruit of a new machine?
     
    uthall, Jun 2, 2011
    #1
  2. ronkuba

    ronkuba Notebook Consultant

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    It will come with everything the one you have came with.
     
    ronkuba, Jun 2, 2011
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  3. uthall

    uthall Notebook Consultant

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    Ahh if thats the case then thats mighty nice of Mr Dell.

    That will be a big thanks and green tick from me :)
     
    uthall, Jun 2, 2011
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  4. paradigm

    paradigm Notebook Deity

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    so...do tell...cuz i am now on my 3rd laptop.....(upgrading to the 6970...free of cost)

    did your laptop have the rattling front battery issue......
     
    paradigm, Jun 2, 2011
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  5. uthall

    uthall Notebook Consultant

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    Nope,

    Mine had the raised media bar issue, along with a misaligned touchpad and keyboard.........

    Wow 3rd laptop, thats sad.

    How did you go with upgrades, i managed to get an extra year warranty........
     
    uthall, Jun 2, 2011
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  6. remedy1978

    remedy1978 Notebook Evangelist

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    I was on my third replacement and finally returned the original for a full refund. Three faulty units in a row is not cool.
     
    remedy1978, Jun 2, 2011
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  7. uthall

    uthall Notebook Consultant

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    besides being uncool, thats just plain unlucky!

    That being said, lets see how my replacement turns out.......
     
    uthall, Jun 3, 2011
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  8. Typecast

    Typecast NBR's Tamed Zombie

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    So you get to keep the mousepad,sticker and cap? Coool!
     
    Typecast, Jun 3, 2011
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  9. uthall

    uthall Notebook Consultant

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    dont forget the 3D glasses :)
     
    uthall, Jun 3, 2011
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  10. Typecast

    Typecast NBR's Tamed Zombie

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    Wow! Dell Australia knows how to make their customers happy! :)
     
    Typecast, Jun 3, 2011
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  11. LVNeptune

    LVNeptune Notebook Virtuoso

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    That's pretty common, I wouldn't consider it an issue. I just put a piece of tape and wrapped it around itself a few times then put it under the laptop so the battery doesn't wiggle.
     
    LVNeptune, Jun 3, 2011
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  12. paradigm

    paradigm Notebook Deity

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    well the "upgrade" is i now get hold of a 6970...although i am a bit concerned that i havent recieved any email/reciept to say the system has been put inot production...

    3rd laptop....well cuz the 1st one was a B2 (and no matter what i did...it WOULD not show to be a b3...secondly optimus wouldn't work on GTA4-ELFC...despite whitelisting/ commandline/ patches.......) so this carried onto laptop 2 with the mobo now on B3, but with all above issues and the media bar/button issue....

    issue is i would rather not have 3D but have the option to run the PC on battery for a bit longer....that's why i wouldn't option a 3D screen...that meant they had to move me to 18X or the 17X with the 6970....and frankly all of this is become trying...
     
    paradigm, Jun 3, 2011
    #12