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    Replacement screws for m17x r3

    Discussion in 'Alienware 17 and M17x' started by qohelet, Aug 22, 2011.

  1. qohelet

    qohelet Senior Member

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    I stripped one of the screws holding the cover of the memory slots coz they're so freaking tight. Its not completely strip but I am wondering if I can ask Dell to send me some replacement screws, if in any case my other screws get strip.

    Has anyone had experience asking for this?
     
  2. qohelet

    qohelet Senior Member

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    Bump any answer....?
     
  3. LVNeptune

    LVNeptune Notebook Virtuoso

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    Call them, they will send you out a package of screws. When mine was opened for the first time they had to replace 2 screws that got stripped out.
     
  4. qohelet

    qohelet Senior Member

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    I will call them tomorrow. Thanks!
     
  5. qohelet

    qohelet Senior Member

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    Just called DELL and they'll be shipping the replacements screws :) Nice woman AW tech support I talked with.
     
  6. LVNeptune

    LVNeptune Notebook Virtuoso

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    You got lucky. EVERY female person I have talked to on the phone has NO idea what is going on. Except the lady from when I filed my BBB report, but other than that it has always been miss. Guys too, but those are hit or miss :D