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    Screen going black when plugging in USB HDD

    Discussion in 'Alienware 17 and M17x' started by evan2002, Mar 22, 2013.

  1. evan2002

    evan2002 Newbie

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    Hey all,

    Today my m17x r4 has started to make the screen change from normal to black a number of times when I plug in a USB hdd (same happened with two different drives). The laptop is plugged into AC power and the sound continues if I am watching a movie so I am not sure what is going on. Once the HDD is recognised and showing up in Windows Explorer it is fine.

    The only things plugged into the laptop is a keyboard and mouse.


    Has anyone experienced the same problem? or have any ideas what is wrong?

    Thanks
     
    evan2002, Mar 22, 2013
    #1
  2. radji

    radji Farewell, Solenya...

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    Screen goes dark, huh? That's odd, it should only go dark if you plug in an external display and even then, it should bounce right back. Have you got an external display plugged into it? If you don't, see if you can get one, and plug it in and then plug in the USB hard drive. See what it does. Also, try the Fn + F6 key. Press it once and see if the screen comes back on. If it doesn't, press it again. That key combo forces the system to cycle thru it's different display combinations.
     
    radji, Mar 23, 2013
    #2
  3. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Really weird issue you got there. I would say that you should try a system restore to a date before the issue started.
     
    Alienware-L_Porras, Mar 26, 2013
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