The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Shutting down/Return from sleep issues

    Discussion in 'Alienware 17 and M17x' started by Necrotopsy, Nov 4, 2010.

  1. Necrotopsy

    Necrotopsy Notebook Consultant

    Reputations:
    42
    Messages:
    233
    Likes Received:
    1
    Trophy Points:
    31
    okay so i got the r2 replacement for my broken r1. look at the specs in my sig.

    when i shut down the computer 90% of the time, the screen shuts off, but the keyboard lights stay on, and then the fans go on full power. so i have to just force it to shut down by holding down the power button.

    and when it returns from being put to sleep, the screen comes on but stays blank.

    i'm using all the drivers it came with from the factory with the exception i upgraded to A09, and the 10.10 mobility drivers.

    any ideas to fix this?
     
    Necrotopsy, Nov 4, 2010
    #1
  2. reborn2003

    reborn2003 THE CHIEF!

    Reputations:
    7,764
    Messages:
    2,988
    Likes Received:
    349
    Trophy Points:
    101
    Oles chiefs. WOWsers nice system specs hey. Colour me jealous LOL. I'm eyeing your 940XM lol ehehehehe oles :p :p ;) :D :D :D

    Okay so you have the A09 system bios and Dells new GPU driver installed. Have you updated the vbios for the 5870 GPUs? If not that is your problem ules. Once that vbios is updated all your problems you mentioned above will be solved oles!

    http://supportapj.dell.com/support/...dateid=-1&formatid=-1&source=-1&fileid=416152

    You will need either a 2gb usb flash drive. No larger capacity is accepted or a blank CD/R will also suffice.

    Cheers. :)
     
    reborn2003, Nov 4, 2010
    #2
  3. Necrotopsy

    Necrotopsy Notebook Consultant

    Reputations:
    42
    Messages:
    233
    Likes Received:
    1
    Trophy Points:
    31
    haha, no i hadn't done the vbios yet. okay thanks.
     
    Necrotopsy, Nov 4, 2010
    #3
  4. reborn2003

    reborn2003 THE CHIEF!

    Reputations:
    7,764
    Messages:
    2,988
    Likes Received:
    349
    Trophy Points:
    101
    No worries chiefs.

    Just download the vbios flash update. Run it and choose either the usb flash drive option or to make it using the CD/R option. Then reboot the notebook with the media still intacted. Then Hit F12 after you see the Alien head and it will load up the boot menu. There you select which ever option you made earlier, either usb or cd then enter run the GPU vbios update Press B and follow the on screen instructions.

    Cheers. :)
     
    reborn2003, Nov 4, 2010
    #4
  5. Necrotopsy

    Necrotopsy Notebook Consultant

    Reputations:
    42
    Messages:
    233
    Likes Received:
    1
    Trophy Points:
    31
    can i flash the vbios with the 10.10 ati drivers not the 8.73 dell drivers?
     
    Necrotopsy, Nov 4, 2010
    #5
  6. reborn2003

    reborn2003 THE CHIEF!

    Reputations:
    7,764
    Messages:
    2,988
    Likes Received:
    349
    Trophy Points:
    101
    Probably yes however you will have one major hurdle stumbling block.

    When you go to run the vbios installer it won't detect your 5870s properly so it won't allow you to make the usb or CD/R media that you will need to perform the flash.

    It is best if you uninstalled 10.10 and went back to the dell drivers on the driver support site 1st chiefs. Then flash update the vbios and then you can install the 10.10s again.

    Cheers. :)
     
    reborn2003, Nov 4, 2010
    #6