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    Specific issue with me m17xR2 regarding AC/battery

    Discussion in 'Alienware 17 and M17x' started by SaosinEngaged, May 13, 2014.

  1. SaosinEngaged

    SaosinEngaged Notebook Evangelist

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    Hi guys, haven't posted in quite a while. I recently started having an issue where, during use of the laptop, it will automatically switch between battery and AC power, bringing up the OSD icon when it does. So if I'm playing a game or in an application (including firefox), it will randomly switch over to battery power and hang for a second, then switch back to AC power a few seconds later.

    I've done everything I can think of to correct the issue. I've tried powering down, removing battery, holding power button. I have the latest BIOS. I've followed the other threads about Plugged in Not Charging issues, and it seems the problem I am having is slightly different.

    Any advice guys? I can't game or really do much on the laptop because it constantly throttles back and forth which causes a ton of lag and hangs.
     
    SaosinEngaged, May 13, 2014
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Sounds like the brick is giving out.
     
    Meaker@Sager, May 13, 2014
    #2
  3. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Try another Dell/Alienware 240W power brick as Meaker suggested. After that it could be motherboard/power circuitry related.
     
    Tsunade_Hime, May 13, 2014
    #3
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    If another power brick does not solve it you could have a broken port.
     
    Alienware-L_Porras, May 14, 2014
    #4