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    Steel Series Xai conflict

    Discussion in 'Alienware 17 and M17x' started by shinob!, Jun 14, 2011.

  1. shinob!

    shinob! Notebook Consultant

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    Hi all,just got my M17xR3 today,while setting it up,came to find out that my SteelSeries Xai mouse seems to causing system freezing.Further testing confirms this mouse is indeed the cause.Just wondering if anyone here experienced such a problem? Feel bad coz its my favourite mouse.
     
  2. raFaeLTx

    raFaeLTx Notebook Guru

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    hello

    I have the same problem on my alienware r3 ...
    so far I've done several tests and found no solution so far ...
    Need help just like you!

    Thanks

    just so you know that is not the only one with the problem!
     
  3. shinob!

    shinob! Notebook Consultant

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    Up until now,after countless OS reinstalls,i given up hope of using my XAI
    on my M17xR3.Quite some time ago i came across some forums that mentioned the onboard memory in the XAI can actually screw up the OS loading,e.g,system may think there is an OS in the XAI & actually tried to load from it,which results in freezing before i even got to the boot screen.Only after unplugging it,everything else went smoothly.Unless Steelseries updates their firmware or MS makes a patch for this compatibility issue,i don't think we can use it on M17xR3.BTW,it has no problem with my previous M15x.
     
  4. Kaloka

    Kaloka Notebook Guru

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    I am also getting the same problem. Does anyone figure out how to solve this problem? Thank you!