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    Stuck at boot screen

    Discussion in 'Alienware 17 and M17x' started by Ukingmaster, Jan 18, 2017.

  1. Ukingmaster

    Ukingmaster Newbie

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    Hi, I'm having a problem with my AW17X R4 770M, when I try to turn on my laptop it stuck at the boot screen and then the screen goes black. I have to force shut down and switch it on again. anybody know the problem? Thanks
     
    Ukingmaster, Jan 18, 2017
    #1
  2. Zoltan@zTecpc

    Zoltan@zTecpc Company Representative

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    Can you go into the Bios at all?



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    Zoltan@zTecpc, Jan 18, 2017
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  3. Ukingmaster

    Ukingmaster Newbie

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    I'm a newbie so I don't really know. how to get into the bios and do what?
     
    Ukingmaster, Jan 18, 2017
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  4. Zoltan@zTecpc

    Zoltan@zTecpc Company Representative

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    After you power on the laptop please start tapping on F12 to get the boot options screen and then you will see the enter setup option.

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    Zoltan@zTecpc, Jan 19, 2017
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