The Keyborad Not Lighting

i have alinenware M17R .. and between every time i make format for my laptop.. last time when i make the format the keyboard not lighting.. i try to do the format many times but the problem still.. the keyboard not lighting.. i try to do everything,, remove the commend center.. updates the commend center.. but no way ..
is there any problems with the motherbord.. every thing is ok at my laptop..
can you help me please

 

You most likely have M17x R1 or R2, and you've installed the Command Center from the resource CD am i right?...
You have corrupted the AlienFX chip firmware, and it need to be reflashed.

 

Thanks for replying.. yes you right it is from resource cd ..
the program is working but when press apply for the color no change.. no lighting..
someone told me that the motherbord must chang .. is that right..
i try commend center from dell site but nothing chang just alien fx stooped and nothing at the program screen..
i dont now what i must do ..
please need some help..

Thanks

 

As i thought. You see, the laptops resource CD comes with an old version of CC wich has an old firmware for the AlienFX chip. Once you install the CC from dell website it upgrades the AlienFX chip firmware and you must always use the CC from dell website, if you use the one from resource CD, it will try to downgrade the firmware, but in doing so, it bricks it.
For the AlienFX to work again it needs to be reflashed with proper firmware, but the CC can't do it anymore because it doesn't recognize the chip.

Yes, while dell will usually replace the whole motherboard, it is possibile to repair the lighting itself and you won't need a new motherboard
Doing that you do require to have a special set of tools and a SiLabs programmer.
Where are you from?

 

Thanks for your suggestion..
I will order the motherboard from Dell..
can I ask you about the Url for CC .. I mean the new one for my laptop.. Thanks Again.

 

If you want i do the AlienFX repair, you just need to send me to motherboard and i'll repair it for you
Cant give you the URL till i know which version you have, M17x R1 or R2?

 

Thanks too much
My Laptop:

Alienware M17X-8235
windows 7

 

That doesnt tell me anything xD...
Does it have Core 2 Duo/Quad or the Core i5/i7?

 

I hope that's what you want

http://up.harajgulf.com/do.php?img=731767

Thanks

 

Ok, great, you have R1
Always use this Command Center and you are gonna be just fine .
http://downloads.dell.com/app/R272621.exe

 

Thanks for the file it is the same one I have.

And please take moments to see what happened when I setup the file.


http://up.harajgulf.com/do.php?img=734660

http://up.harajgulf.com/do.php?img=734661

http://up.harajgulf.com/do.php?img=734662

 

Yeah. Well once the controller gets corrupted, this happens. It won't work unless you reflash the AlienFX chip.

If you feel adventurous for repairing it, or want it repaired as cheap as possibile, PM me

 

OK..
To reflash the AlienFX chip that's mean change the motherboard..
Is that's right.
Thanks

 

No you don't need to change the motherboard, the chip on the motherboard can be reflashed and the alienFX will start working again.

 

Can you please tell me how can I reflash the alienFX.
Thanks

 

You send the motherboard to him, and it'll be fixed.

 

Aha.. I do it .. that's what's is dell support told me .. Need to change the Motherboard..
Thanks

 

You need a USB Debugger, Silabs "Flash Programming Utility" software, a special connector and a HEX file for your laptops motherboard.

Yeah u can send it to me, and i can fix it for you if you don't want to go through the trouble or just don't wanna bother with repairing it.

For a M17x R1 i very much doubt you can have any warranty, and as such i wouldnt just go replacing the board. It's just not worth it unless dell wants <80$ for it.
I would rather just reflash the chip, the tools shouldn't cost you more than 30$, i would have to check, it was a long time since i assembled everything...

If more people are interested i could put up a guide on how to repair alienFX on M15x and M17x R1 / R2.

 

Until now am waiting my order .. from Dell US.. the motherboard.

 

Oh ok :/...
How much did it cost?

 

151$.. from Dell US

 

Holy **** :/.... not worth it man, i'd repair yours for 25$ + shipping, the tools to do it yourself would also cost you around 30$... And the motherboards can be bought for around 60-70$

 

thanks too much..
but am sure you are far away .. where are you live?

 

I'm in EU, Slovenia

 

am live at Asia

 

Too bad you bought it from dell you could save so much if you bought this one: http://www.aliexpress.com/item/F415..._9&btsid=4bbe2346-5687-4dfc-9403-68b7dec55710
Do you have any plans with the old motherboard?

 

Until now am waiting my order from Dell Us..
So I can't thinking about anything .

 

Finally.. it is working

http://up.harajgulf.com/do.php?img=808868

 

Great to hear that
Do you still have your old motherboard?

 

Yes .. and they ask me to keep it.. maybe I need it at one day.

 

Nice , If you want i can repair the lights for you

 

Double post @moderators, please delete

 

Triple post @moderators, please delete

 

Triple post @moderators, please delete



What you mean

 

The first post was posted multiple times because the forum lagged.