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    Touch Pad not coming on

    Discussion in 'Alienware 17 and M17x' started by AwHw, Jul 10, 2010.

  1. AwHw

    AwHw Notebook Consultant

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    I have the mouse touch pad set to dissable when external mouse is detected. When I unplug the mouse the touch pad does not come back on. Also If no mouse is connected and I select the option to dissable the pad it shuts off. Its like its seeing a mouse that is not there.

    Any help on this issue would be great

    Thanks
    AwHw
     
    AwHw, Jul 10, 2010
    #1
  2. ksufiji

    ksufiji Notebook Consultant

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    I have this same issue...

    just use your keyboard to navigate to mouse setting in control panel...

    hint* Use the spacebar to clear the check box...
     
    ksufiji, Jul 10, 2010
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  3. mfractal

    mfractal T|I

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    No other mice in device manager?
     
    mfractal, Jul 10, 2010
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  4. AwHw

    AwHw Notebook Consultant

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    3- HID Compliant Mouse

    1 synaptics touch pad

    1 microsoft usb

    I tried to delete the first 3 but when I scan for devices they come right back.
     
    AwHw, Jul 11, 2010
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  5. AwHw

    AwHw Notebook Consultant

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    anyone have a clue on how to fix this issue?
     
    AwHw, Jul 12, 2010
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  6. mfractal

    mfractal T|I

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    sorry mate, don't know what to tell you.. are you sure you don't have anything connected ?
     
    mfractal, Jul 12, 2010
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  7. AwHw

    AwHw Notebook Consultant

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    Maybe this will help. I dissabled the three HID Compliant mice in device manager and it works fine. Why would they be showing up when no mouse is connected?

    Is there a way to view and delete old drivers in windows that are not showing? I remember there used to be a way to view all devices installed even if the hardware was removed.
     
    AwHw, Jul 13, 2010
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  8. mfractal

    mfractal T|I

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    all i know is that you can remove the driver from windows.
    when you delete the device you get a message box with a V to delete the driver..
    that's waht you want to do, btw, can you post the device id of this HID mouse that keeps appearing ?
     
    mfractal, Jul 13, 2010
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  9. AwHw

    AwHw Notebook Consultant

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    the location of the HID that is causing the problem is "on Logitech Virtual Hid Device" Whatever that is. for some reason it is detecting this
     
    AwHw, Jul 13, 2010
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  10. AwHw

    AwHw Notebook Consultant

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    Might be something to do with the Logitech Rumble Pad 2 I have.
     
    AwHw, Jul 13, 2010
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  11. mfractal

    mfractal T|I

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    Might be it, try removing it?
     
    mfractal, Jul 13, 2010
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  12. Sirhcz0r

    Sirhcz0r Notebook Deity

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    Also try the Fn combo to manually turn it on.

    I don't have an M17x, but it's Fn + F12 on my M15x.
     
    Sirhcz0r, Jul 13, 2010
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  13. AwHw

    AwHw Notebook Consultant

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    Tried it no good it comes up on screen but does not turn on
     
    AwHw, Jul 13, 2010
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  14. AwHw

    AwHw Notebook Consultant

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    ok thanks it works I had to uncheck the box in properties.

    Thanks Guys
     
    AwHw, Jul 13, 2010
    #14