Touchpad is always inactive at startup

Anyone have this issue? M17xR2, A08 and the 10.8 (I think?) Beta drivers. Whenever I come out of sleep or start from a shut down state, and the facial recognition fails (99% of the time), I can't login because the touchpad is shut off and ctrl+f12 doesn't work to turn it back on. I have to plug in an external mouse. Once I'm logged in the touchpad works fine. I disabled the "turn off touchpad when mouse is plugged in" hoping it would leave it on in case I need it (wife has a habit of unplugging my external mouse to use with her laptop). It does just that while I'm using it but it's always off when I turn it back on.

 

hmm... weird issue..
are the lights off on the touchpad when it happens ?

 

Try uninstalling the drivers with the DELETE option, this forces Windows to use its own driver, this helped me with horrible touchpad response. I had the factory Synaptics driver installed.

 

Yes, the touchpad lights are off when it comes out of sleep. I can't do anything to get it to come on until I log in, which I can't do until I plug in a mouse. After that it works, but well I've got a mouse plugged in at that point so what do I need the touchpad for?

I'm not necessarily against uninstalling the touchpad drivers, but what if anything will I lose by doing so? Kind of a bummer since the big deal with A08 was to improve the touchpad response!

As a side note, is there any trick to getting the facial recognition to work better? Doesn't seem to matter what my lighting conditions are, it just flat out sucks. I think if I've logged in 100 times it's worked like twice.

 

You shouldn't lose anything if you uninstall the touchpad drivers. In fact I gained the ability to scroll now running on windows drivers lol. When synaptics was installed I had no scroll ability. This was all stock too from the dell factory a new notebook.

Cheers.

 

Please try to uninstall synaptics as a troubleshooting step. If it solves the problem you can reinstall it and see if the problem comes back. Maybe a reinstallation will solve your issue.

 

Same thing happened to me. Assuming you haven't got synaptics installed, install it and it should then work. If you want a smoother trackpad polling WITH synaptics installed, install A09

 

I am having the same issue and have done the same thing as above, my problem is the same where when I come out of sleep I have to use Atl-tab or the facial recognition to login in or the bluetooth mouse that I have installed. Until I login in using one of those methods the touchpad will not work but once I login the touchpad works.

Did anybody come up with a solution for this

Current v15.0 for the Synaptics drivers from Dell and current A10 bios.

*Edit: Uninstalling the driver seems to have fix the problem so FYI for anyone else who may have this problem