The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    USB Issues - R2

    Discussion in 'Alienware 17 and M17x' started by V3_Shae, Feb 19, 2011.

  1. V3_Shae

    V3_Shae Notebook Consultant

    Reputations:
    23
    Messages:
    289
    Likes Received:
    0
    Trophy Points:
    30
    I use a USB headset and USB mouse. I use the two USB ports on the left side (not the eSATA combo). Sometimes, my sound will suddenly stop working, mostly happens when I'm on vent, but it happened outside of vent once or twice. When it happens, though, it comes back on after i switch the USB ports of my mouse and headset. Also, whenever I do that, vent crashes, but only if the sound had stopped. Sometimes, it goes the opposite way, with my mouse not working until the flip-flop, but that's a lot less common. Anyone have any ideas?
     
  2. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

    Reputations:
    37,250
    Messages:
    39,344
    Likes Received:
    70,711
    Trophy Points:
    931
    Question: do you have the same issues using the USB ports on the right side, or only on the left side?

    Go into Device Manager, select Properties for each USB hub. Go to the Power Management tab for each and uncheck the option allowing the computer to turn off the device to save power. Reboot and see if these problems are solved. See screen shot below.

    If this does not cure the problem, go into the BIOS (press F2 when you see the Alienhead logo during boot). Go to the page for Power. Disable USB wake support. Save the new settings upon exit (F10).

    I hope this helps. Please let us know.
     

    Attached Files:

  3. V3_Shae

    V3_Shae Notebook Consultant

    Reputations:
    23
    Messages:
    289
    Likes Received:
    0
    Trophy Points:
    30
    Thanks, I'll try it now! I'll post here if it fixed it, if it doesn't happen in a week or so, cause it's kinda intermittent.
     
  4. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

    Reputations:
    37,250
    Messages:
    39,344
    Likes Received:
    70,711
    Trophy Points:
    931
    How did this work out for you?