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    USB port problems

    Discussion in 'Alienware 17 and M17x' started by Lavagasm, Apr 10, 2012.

  1. Lavagasm

    Lavagasm Newbie

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    I have an m17x R2. The USB ports on the right are powered but will not allow anything to connect to Windows. I've tried thumb drives, mice, speakers, MP3 players and phones. My devices will charge just fine, they just won't sync or connect. There is no exclamation points in device manager. I've tried uninstalling and reinstalling all usb ports / devices through device manager. Any suggestions?

    Edit: Ive also tried uninstalling and re installing the drivers, and activating them through the bios. I've tried uninstalling the chipset drivers and reinstalling them, I've tried to re flash the bios.
     
    Lavagasm, Apr 10, 2012
    #1
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Perhaps try it in a Linux boot environment and see if they function. If they don't work in Linux, you probably have bad USB ports?
     
    Tsunade_Hime, Apr 11, 2012
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  3. dellienware owner

    dellienware owner Notebook Evangelist

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    i have the same problem
     
    dellienware owner, Apr 25, 2012
    #3
  4. Optimistic Prime

    Optimistic Prime Notebook Evangelist

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    It sounds like a motherboard (or daughter board) issue. Are either of you under warranty? I would contact @DellCares on twitter if so, and let them know what's going on.
     
    Optimistic Prime, Apr 25, 2012
    #4
  5. kenny27

    kenny27 Notebook Deity

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    I think the USB ports on the right had side are a but dodgy had mine replaced the other week for cutting out
     
    kenny27, Apr 26, 2012
    #5