The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Upgraded GPU to 580m Boot Up Graphic Issued

    Discussion in 'Alienware 17 and M17x' started by alvinph, May 25, 2012.

  1. alvinph

    alvinph Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    I upgraded my m17x r3 gpu to 580m, when it boot up the picture show as below, have anyone have this problem before. please help to fix this

    thanks
     

    Attached Files:

  2. xxiv24

    xxiv24 Notebook Consultant

    Reputations:
    97
    Messages:
    179
    Likes Received:
    2
    Trophy Points:
    31
    The matrix has taken root in your computer...
     
  3. aznpos531

    aznpos531 Notebook Evangelist

    Reputations:
    457
    Messages:
    636
    Likes Received:
    1
    Trophy Points:
    31
    I'm really bad with hardware but those are definitely screen artifacts. I don't know if they're RAM artifacts or BUS artifacts but the most common cause other than a faulty card is overheating and overclocking.

    Where did you get the 580M and did you install it yourself?
    If so, have you tried reseating the card?
    Do you have the correct heatsink for the 580M?
    Did you properly apply thermal paste and properly position all the thermal pads?
    Is your GPU fan spinning?

    Have you overclocked the card at all?
     
  4. widezu69

    widezu69 Goodbye Alienware

    Reputations:
    3,079
    Messages:
    4,207
    Likes Received:
    168
    Trophy Points:
    131
    That just means your backplate is not properly insulated :)
     
  5. Tigress Orchid

    Tigress Orchid Notebook Consultant

    Reputations:
    3
    Messages:
    117
    Likes Received:
    0
    Trophy Points:
    30
    did yo disable the internal GPU (HD3000) in bios ? If not, then these artefacts is coming from HD3000, or ?
     
  6. alvinph

    alvinph Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Thanks guys for reply

    Internal GPU was disable

    I bought it from Ebay and installed it myself, I did applied new thermal paste and reseated the card 3-4 times and I used the old heatsink from 560m, I dont think the card is overlocked and I still have same issue before.
     
  7. The Revelator

    The Revelator Notebook Prophet

    Reputations:
    5,395
    Messages:
    4,571
    Likes Received:
    2
    Trophy Points:
    105
    To restate Widezu69's query, does your 580M include the large thermal pad on the back of the card that serves to dissipate heat from one bank of VRAM and to insulate the card from the motherboard?
     
  8. alvinph

    alvinph Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    I looked at the thermal pad of backplate and it doesn't cover the whole size of the 580m gpu die, and I compared the 560m die is much smaller than 580m, that maybe why the heatsink doesn't work for 580m.
     
  9. aznpos531

    aznpos531 Notebook Evangelist

    Reputations:
    457
    Messages:
    636
    Likes Received:
    1
    Trophy Points:
    31
    Someone correct me if I'm wrong but I think you're talking about something different. I believe that you're referring to the copper portion of the heatsink that contacts the GPU die while Widezu and Rev are talking about the thermal pad on the backside of the card itself, pictured here:
    [​IMG]
    [​IMG]

    In the case of the copper portion of the heatsink not covering the die, I believe there is black tape that can be removed to expose more copper. Again, someone please verify.
     
  10. The Revelator

    The Revelator Notebook Prophet

    Reputations:
    5,395
    Messages:
    4,571
    Likes Received:
    2
    Trophy Points:
    105
    That's a different issue, but also important. Short term, you need to remove all of the black thermal facing/material on the bottom of the heatsink so that the entire bottom is solid copper to facilitate direct copper to die contact for the entire 580M die. My 580M came with a 460M heatsink, so I had the same problem. However, that is a cooling issue and not the cause of the artifacts you are seeing. Longer term, you need to buy the new and improved 580M heatsink (comes with backplate and thermal pads) which will give you noticeably improved cooling and only costs $25.00. Part Number is V1K2G -- Thermal Heatsink Assembly.

    But one possible culprit in the artifacts problem is electrical interference caused by contact between the exposed circuits on the back of the 580M and the motherboard. A large thermal pad should be attached to the back as shown below; if you have one that looks and is positioned substantially like that one, then it's a false trail, and the problem lies elsewhere. If that pad is not there, that is very likely the problem.


    Edit: @aznpos531 -- didn't see your post until after I had posted. We're on the same wavelength, but you have the better picture. :)
     
  11. aznpos531

    aznpos531 Notebook Evangelist

    Reputations:
    457
    Messages:
    636
    Likes Received:
    1
    Trophy Points:
    31
    Heh, I wasn't sure if I was totally accurate so it's good that you posted to confirm :)
     
  12. alvinph

    alvinph Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    thank you for your time to reply, so what I did is removed all the black material so the entire solid copper faced directly m580 die, re-applied thermal paste. I looked at the back of 580m , it had a large pad thermal attached on the back exactly like the one you had in the picture, put all back together, fired it up and the pictures was same as before nothing change.
     
  13. widezu69

    widezu69 Goodbye Alienware

    Reputations:
    3,079
    Messages:
    4,207
    Likes Received:
    168
    Trophy Points:
    131
    I've had this issue before. I just added more sticker to the side of the backplate which makes contact with the GPU, the sticky bit. Solved it. You should try it with a bit of insulating tape.
     
  14. alvinph

    alvinph Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    can you post the pictures of the backplate? I gonna try to copy yours to solve my issue
    thanks