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    Upgrademonkey won't sell me a Nvidia 780m

    Discussion in 'Alienware 17 and M17x' started by hrtbrker991, Apr 3, 2015.

  1. hrtbrker991

    hrtbrker991 Notebook Consultant

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    I bought it off their ebay site and they messaged me and asked me about my pc. They said since I have a 3d screen, the new card with fry my mobo so they either won't sell it to me or they will sell it with absolutely no refunds even if the card arrives broken.......
     
  2. TomJGX

    TomJGX I HATE BGA!

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    That's nonsence... Look elsewhere if you can..
     
  3. hrtbrker991

    hrtbrker991 Notebook Consultant

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    Any ideas where?
     
  4. Alienware-Wasserman

    Alienware-Wasserman Company Representative

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    Here's a link with the other Nvidia resellers.
     
  5. hrtbrker991

    hrtbrker991 Notebook Consultant

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    That's a great resource thank you
     
  6. hrtbrker991

    hrtbrker991 Notebook Consultant

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    Well I thought it was good until literally none of them sell the card....
     
  7. TomJGX

    TomJGX I HATE BGA!

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    Yup... Where are you located firstly? In the US, worth trying with RJ Tech, GentechPC (not sure) or even worst comes to worst, Hidevolution..
     
  8. hrtbrker991

    hrtbrker991 Notebook Consultant

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    I am in the us. I'll try that
     
  9. DARCODER

    DARCODER Notebook Deity

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    Eurocom they are nice, i baught a lot with them, from their website or ebay. :)
     
  10. TomJGX

    TomJGX I HATE BGA!

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    price wise, Eurocom are not worth IMO.. Totally overpriced... Also OP, do you have a AW17x R3? Or is it a R4? if its a R4, the 970M is a much better upgrade...
     
  11. hrtbrker991

    hrtbrker991 Notebook Consultant

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    It's a r3 :( iv seen posts about people putting in 980m into their r3s but only with the 60hz screen and I have the 120. Plus it's $400 more haha. The 780 should get me by for a couple more years till I buy a new laptop
     
  12. DARCODER

    DARCODER Notebook Deity

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    i baught barebone at good price and they sold any componants you ask, even edp cable. And their price depends but correct, a new 980m for 750euro is a good price, it's not overpriced.
     
  13. TomJGX

    TomJGX I HATE BGA!

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    R3 won't work with 980M.. R4 will... 780M is your best bet...
     
  14. DARCODER

    DARCODER Notebook Deity

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    What you can try with upgrademonkey is to sent a link from this site showing gtx780m is full working in your R3 120Hz. And saying you have experience and you will screen your upgrading to show in any case you are not responsible for any damage.
     
  15. hrtbrker991

    hrtbrker991 Notebook Consultant

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    Yea I found a auction for a new one on ebay. Got it for a way better price then upgrade monkey anyway and it has a 1 year warrentee
     
    TomJGX and DARCODER like this.
  16. TomJGX

    TomJGX I HATE BGA!

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    You made sure it was a Clevo/Dell one right?
     
  17. hrtbrker991

    hrtbrker991 Notebook Consultant

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    Yes I did. It's dell :)
     
  18. titanium_jerk

    titanium_jerk Newbie

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    Apologies for the necro, I've just had exactly the same response from them trying to buy a GTX680M for my M17XR4 with a GTX675M already in it. Reason:Cannot work for 3D Screen. Really??
    This is the item I purchased - http://www.ebay.com.au/itm/26126859...1&exe=12809&ext=32584&sojTags=exe=exe,ext=ext

    Machine specs are:
    M17XR4
    3720QM CPU
    GTX675M GPU - Currently Dead
    120Hz 3D FHD Display
    1TB 5400 mSATA
    Boot SSD

    From what I've researched the 680M should work and should work well, I do not want another 675M under any circumstances. Have I ordered the wrong card?
    Thanks
     
  19. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    just get a 970m and you get more performance.
     
  20. nbr2019

    nbr2019 Notebook Consultant

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    This.
     
  21. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    You will lose 3D if you go with a 780M, 970M, or 980M. 680M should give you a very nice performance boost over the 675M while retaining 3D, if that is important to you.
     
    titanium_jerk likes this.
  22. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    because Alienware only licence specific configs from nvidia to get 3d to function so if you upgrade to anything that wasn't originally offered as an option for your system then 3D won't work because it's not a licensed configuration: simple. most people here, like me, don't care for 3D and just want the 120hz part and that's enough for me.
     
  23. titanium_jerk

    titanium_jerk Newbie

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    Thanks for the replies.

    I really didn't want the hassle of 7xx/8xx/9xx cards to be honest, and my desktop is my dedicated gaming rig anyway so it really didn't make sense to go crazy on a 3 year old laptop. I only wanted to get the AW going again so I could play portal with my daughter on the living room tv and run my business with it.

    Upgrademonkey did end up sending me the card but tried to make me forgo my warranty claiming that the card would not be compatible, I insisted on a DOA warranty in the end and they tested before shipping. I video'd the unboxing also in case there was any pre-existing damage but everything was good and well packed. As suspected, card went straight in and worked perfectly with literally no stuffing about at all. I did wonder if this might be something they do to avoid warranty claims but I honestly can't be sure. Seemed very strange to say the least
     
  24. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    if you got a 900m card you could game on the go.