Urgent help!!two day old alienware 17,problem when restart or shutdown even log off

when i shutdown or restart and sometime happen in log off, it pop up a message
show - cmd.exe - Application Error
The application was unable to start correctly (0xc0000142). Click OK
to close the application.
any solution? i try to use ccleaner to fix all, but this problem still happen.

 

Hi, that's a strange command to be executed at shutdown.

First is a virus check. Then I'd start by looking at what is in the startup using ccleaner. You can disable and restart to see if you have found it.

Finally if none of that works have a look at running services. Enter services.msc in the run box and sort by startup type. Look through the running services for anything that looks strange or has no description. You can change the startup type to manual.

After that I'm stumped .

Good Luck.

 

http://forum.notebookreview.com/not...your-system-running-like-new.html#post9396290

Run step number 3 above to ensure this is not a windows issue. It more so sounds like a bad/corrupt install of a program, so you can try to use process of elimination by ending specific task in the start up manager (msconfig) until it stops showing, then you know what program it is.

 

Pretty sure it is the Command Centre crashing, mine just started as well out of the blue. I am thinking it is due to a windows update possibly or some other software update as it just seemingly came out of nowhere, but my money is on windows.

 

I had the same thing happen to me last night. I noticed before I shut down that the keyboard lights had stopped working and when I did shut down I got a similar message, something about waiting for cmd.exe to close. Today I don't have a problem but it does sound like it is Command Centre related.

 

I found out the problem ,mine cause by the nvdia geforce experience,i disable it in startup program ,then the error gone.
I disable all startup program and enable one by one and restart eachtime to check .
Maybe can give this solution a try.