The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Very strange problem

    Discussion in 'Alienware 17 and M17x' started by jonat1992, Sep 12, 2010.

  1. jonat1992

    jonat1992 Notebook Consultant

    Reputations:
    4
    Messages:
    157
    Likes Received:
    0
    Trophy Points:
    30
    Recently my alienfx controller just stopped working. Whenever i restart my computer i am greeted by a message that says i have an unkown device connected but windows cant find the proper drivers. I used alienrespawn thinking this would solve my problem but my light are still not working. the only lights on are my alienhead light. it is stuck on green and my right speaker which is stuck at white. please help
     
    jonat1992, Sep 12, 2010
    #1
  2. jonat1992

    jonat1992 Notebook Consultant

    Reputations:
    4
    Messages:
    157
    Likes Received:
    0
    Trophy Points:
    30
    hmm...it seems i always have issues where nobody can help
     
    jonat1992, Sep 12, 2010
    #2
  3. AtolSammeek

    AtolSammeek Tokay Gecko

    Reputations:
    204
    Messages:
    1,588
    Likes Received:
    0
    Trophy Points:
    55
    Have you tried uninstalling Command Center. reboot and Reinstall with the Newest Command Center?
     
    AtolSammeek, Sep 12, 2010
    #3
  4. Andrew08

    Andrew08 Notebook Evangelist

    Reputations:
    154
    Messages:
    526
    Likes Received:
    12
    Trophy Points:
    31
    you must write the device id of the unknown device
     
    Andrew08, Sep 12, 2010
    #4
  5. jonat1992

    jonat1992 Notebook Consultant

    Reputations:
    4
    Messages:
    157
    Likes Received:
    0
    Trophy Points:
    30
    Ok so im in the process of uninstalling CC and downloading the latest version. As for the device ID i dont no how to find that. could you please tell me andrew?
    i found the location of the device which is Port_#0002.Hub_#0003. supposably its a usb device according to windows. does this help?
     
    jonat1992, Sep 12, 2010
    #5
  6. jonat1992

    jonat1992 Notebook Consultant

    Reputations:
    4
    Messages:
    157
    Likes Received:
    0
    Trophy Points:
    30
    i uninstalled cc and reinstalled with the newest one. =/ still no luck. wen i start up cc it says alienfx cannot detect the device in use by your current theme.
     
    jonat1992, Sep 12, 2010
    #6
  7. Tchamber

    Tchamber Notebook Consultant

    Reputations:
    14
    Messages:
    106
    Likes Received:
    0
    Trophy Points:
    30
    Did your lights ever work properly? I had a similar problem with my R1. Right after I did my first round of Windows updates when I first got my computer my lights stopped working. If this is new, backtrack, let us know what led up to the issue.
     
    Tchamber, Sep 12, 2010
    #7