WMI Data error - M17x R2

Hi, sorry this is my first post.

My Director has the M17X-R2 and is receiving the following error:

"An error occurred while querying for WMI data: not supported"

Google reveals no resolution, any of you guys know how to resolve this?

Thanks in advance

 

Your post has been moved out of the 8.763 driver thread and dumped into its own thread. I doubt this has anything to do with the driver.

Googling 'WMI data: not supported' does produce quite a few hits. Without knowing exact steps to reproduce or what is happening at time of error, its impossible to troubleshoot this.

Be more specific please.

 

If it is the same thing I see It's bug in the OSD when an external monitor is attached. Every boot I have to click OK then continue on the .net error window.
OSD will still work. Surprised they haven't fixed this.

 

I had this error when I uninstalled my gpu drivers and OSD wouldn't work...

What drivers are you running?

 

i received my AW today

I was installing catalyst 10.11 and i had to uninstall first the existing drivers. When i booted with no driver installed the "An error Occurred.. etc.." message appeared to me. Once the drivers were correctly installed, the message disappeared.

Could be related to the OSD not being able to run without video driver installed.

 

Hi

Thanks for getting back to me and I apologise for putting it in the wrong place

I am not sure as to which drivers they are, and will check up on it later. But I will be updating all the software that I have downloaded from the dell driver site.

The issue is when ever the machine boots up with a HDMI plugged into an external monitor. This creates the error hence I would think its an error with the drivers? If the machine boots up on its own and the HDMI is inserted after the machine has entered windows 7 64bit there is no problem.

Any ideas?

 

Got this same error today after uninstalling 10.11 and installing 10.12 using the CCC package which did not contain the drivers.

After downloading and installing the correct package all was well. OSD requires the ATI/Dell GPU drivers to be present.

 

Okay machine just blue screens now

Is it safe to upgrade the video bios from dells website? does it automatically do both of them?

I just tried to upgrade the driver but it blue screens. I guess the vbios needs to be done before hand (im sure i read it some where earlier on the site but cant find where now)?

The driver thats currently running is the stock standard driver

 

you have crossfire 5870 right?

you should have
1. install latest dell drivers.
2. install the new VBios.

this shouldnt create BSOD

dont worry if you have BSOD right now you can fix it, go into safe mode, remove the dell GPU Drivers and reboot into normal windows

this will enable VGA drivers to kick in.

now install the latest Dell Drivers

after that

if you have the latest VBIOS installed then you are done
if you dont have the latest VBIOS installed than flash it and then you are done

 

Upgrading drivers will not fix this, again it's bug in the OSD, Until DELL fixes it you can uninstall OSD or live with it.

 

Ive had this message too....exactly when i uninstalled 10.11 to go to 10.12.....i just clicked ok and got on with things LOL - just figured it was something to do with the "lack of presecene" of a driver becasue i was back at Standard VGA drivers..

Once i installed 10.12, bingo...no more messages like this.

 

In process of setting up new R2 (Dell replaced R1 that broke too many times). Just finished Clean Install moving from Raid to SSD & started getting this same error & have not yet worked though if it's only with external monitor. I'll test various scenarios tomorrow.

 

This is an OSD bug, nothing to do with video drivers.

 

Agree it's an OSD thing. I get the error if the external monitor is already connected (HDMI to an ASUS 26") when initially powering up. Do NOT get the error if just using the laptop screen - or if after powered up then connecting the external monitor. Will probably just remove OSD from startup until (or if) Dell fixes it.

 

I think this has nothing to do with video drivers. This is indeed an OSD Bug. I get it when the brightness control gets messed up and sometimes when it crashes/conflicts with someother softwares.

 

Possible solution until Dell fixes it up is to 'Restart OSD in windows', how to do that would be, program files(x86)/OSD..../ osd service.exe
or similar.