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    Warranty Question (Keyboard Lights)

    Discussion in 'Alienware 17 and M17x' started by CoderJ, Aug 17, 2010.

  1. CoderJ

    CoderJ Notebook Consultant

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    Well, it was bound to happen in my tearing apart and putting back the M17x R1 to repair the stupid DVD-RW drive.... my keyboard lights no longer work. I've tried to make sure the ribbon cable is plugged in all the way, but all that has done is reduced me from having 2/3s lit, to 1/3 lit, to completely dark.

    I think the ribbon cable may have kinked excessively after putting it together to repair the loose cable on the DVD drive; is there any chance Dell will repair/replace it or should I just play dumb and go "I don't know why the purty lights don't come on."?
     
    CoderJ, Aug 17, 2010
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  2. alienwolf

    alienwolf Notebook Deity

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    I would call and ask for a repair if still under warranty. :rolleyes: And not give more info than nessacery. :cool:
     
    alienwolf, Aug 17, 2010
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