Warranty if i changed cpu

Planning to buy and upgrade my cpu but am worried bout my warranty. Will my warranty still be honored if i change the original cpu and sell it?

 

I never been in this situation before myself, but I would say logically Dell would only provide warranty on parts that were sold with the system. If you change something out, like the CPU and something goes wrong with it I can't imagine that they would replace it with the same or even lower spec CPU. They know what your original spec is, and probably the part number. But who knows maybe they don't check it out.

 

Buy the new CPU but keep the old one. If something goes wrong just put it back in and keep the warranty intact.

 

thanks guys. i should not sell my old cpu then

 

By replacing your CPU you won't void the warranty on the other parts, just the part you replaced. If something goes wrong with your new CPU you can use the old one as a backup to keep the system running. Personally, if I was going to replace a component, I would sell the old one. If the new CPU flips out, then buy another one.

First I would check to see if you really need a CPU upgrade. The Core i7 2720qm you have is pretty good already

 

I don't know this for shure, but i think that as soon as you open your pc, you in "theory" void the warranty. By this, i mean that when buying the system, you agree to a certain rule that tells you that only authorized service personell should do service on your system.

Of course, if they can't "see" that someone unauthorized has done anything with it, they can't proove that you have done anything


- Scot.

 

if you are that worried about it...then yes...keep your original CPU.

 

i think dell have to be real pricks if they won't warranty something because you changed the CPU. If something unrelated is broken, by law, they have to prove that you changin the CPU caused that unrelated failure.

Now they have the power to do that, but i think most techs coming to your house won't care if you are polite and treat them well. Can't say what will happen if you have to send it into the depot though

 

Exactly, SlickDude! I'm just saying the underlaying risk of doing so, so that everybody is shure about the underlaying risks. But of course, the chance of being "caugt" by an angry tech, is really low.

Personally, i had some bad experiences with sending it into the depot.. My left-side USB ports got melted because of some wierd reason (The port itself actually deformed onto the USB-cable that was plugged in there), i am pretty shure that it was because of overheating.(Didnt know how to clean out my m17x at that time). Anyhow, the tech on the phone told me that it was man-made damage and that therefore, i had to pay for a completely new motherboard

- Scott.

 

What if the cpu came from dell too like i bought it from someone who took the cpu from his m17 and his m17 is still under warranty?

 

Still no. Dell would say that it wasn't done by an authorised technician and thus both laptops would be void blah blah.

 

So pretty much when u upgrade your cpu or gpu by yourself you void your warranty? Only ram and hd are user upgradeable? It's freaking easy to upgrade both the cpu and gpu..

 

Well as the ram and HDD are almost plug and play, where as the CPU and GPU need dissassembly I guess that would be Dell's argument.

 

I guess the big question is then:

What can you upgrade without voiding your warranty?

Has anyone called Dell to ask this question? If not, I will after work.

I'm really curious about this because I upgraded my DVD-RW drive to a BR-ROM. That better have not voided my warranty.

 

did you buy the br rom directly from dell?

 

eBay -- used pull.

 

In theory, as i said, not even ram or HDD should be upgraded by anyone else than "authorized tech personell who is certified by Dell for this system", i THINK. I'm not shure, but i personally don't think Dell would care, as long as it won't cost them more to "do service on the system". Aaand, they would not give you warranty on the hardware that you did swap.

For an example; If you put 8 gb's more of ram in your system, and your screen suddenly stops working - They wouldn't care. (Because obviously, the RAM is not a reason for why it would not work - And they would therefore not check too see if you did something to the ram.)

BUT, if you put a new GPU in there which is half-way fried, and they find out that that caused the problem, you would definitely be in trouble..Well, not in trouble, but they would probably send you back your system, charge you for an expensive "system diagnostics" and tell you that your warranty is voided.
(This also applies for your acciedental damage plan!)



- Qohelet: No, they would see that the CPU does not belong to the system-setup that your Service-Tag displays. The Service-tag tells what specifications the system ORIGINALLY had, and what upgrades / changes that the Dell has done on behalf of the owner (for an example, if you send it in to get your GPU swapped), aswell as it keeps a record of all service that Dell has done to it. (For an example, if you send it in because it doesent work, etc. they logg that information as well. Even if it was just sended in, and then sent back out to you again.)

- Sott.

 

I just had a upgraded system worked on by Dell/Alienware by remote view, he asked me to please reinstall the original parts he could see the 12 g ram instead of 6 and the dual ssd's.I pulled the second aftermarket gpu already. I did, he tested the system and ordered replacement parts. The service tech came with the parts he replaced the mother board, ram, and gpu. Joy, all worked fine. He then helped me reinstall the ssd's my ram and the second gpu and tested to make sure it was fine, we laughed and he left. He was cool and understood we upgrade the systems, but he agreed you should keep the original parts while the system is under warranty. They can blame the aftermarket parts for the problem even though my problem was a bad mother board. What you decide is up to you but when we change parts in a brand new 2000.00 plus system, cover your a#%.

 

This is exactly the type of scenerio that i expect. They aren't out to get you as long as you don't treat like crap. They are human like anyone else

 

Just upgrade to your heart's content, retain the older parts and put them back if you need some work done on the laptop by Dell so they won't suspect anything