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    Weird troubles w/ m17xr3 - graphics

    Discussion in 'Alienware 17 and M17x' started by Le0-, Nov 6, 2012.

  1. Le0-

    Le0- Notebook Evangelist

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    Hello everyone!
    Its been quite some time now that this issue is bugging me and today it seems that it came the time to fight. I am experiencing FPS drop in resource-demanding games with timing in 3 seconds (3 seconds the game runs smooth, 4th second - huge drop to 10-15 fps and so on)
    I tried to nuke the drivers, currently I have AMD Catalyst 12.10 WHQL Mobility Win Vista | 7 | 8 64-bit – .Net 4.0 istalled, but none of my installs ends "successfully". Each one of them always has some sort of error log comming alongside.
    The temperature on both CPU and GPU seems to be fine... GPU never went above 80 degrees, the fps drops occured last during NFS MW 2012 play, whenever the sun comes in to play, the game lags like crazy and it is really impossible to play, no matter what the graphs settings are (minor help, still lags).
    I got no idea what does the log try to tell me, perhaps, someone has a clue of what is going on with the drivers, or maybe knows a possible solution?

    error log in the spoiler below.

    <?xml version="1.0"?>
    <?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>
    <monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">
    <general>
    <cmdline>-UI </cmdline>
    <time>11/07/12 01:20:43</time>
    <action>install</action>
    <download></download>
    </general>
    <dcm>
    <primary>
    <name>AMD Radeon Graphics Processor</name>
    <manufacture>Advanced Micro Devices, Inc.</manufacture>
    <chiptype></chiptype>
    <chipid>0x6720</chipid>
    <vendorid>0x1002</vendorid>
    <ssid>0x04ba</ssid>
    <ssvid>0x1028</ssvid>
    <classcode>0x030000</classcode>
    <revisionid>0x00</revisionid>
    </primary>
    <device>
    <name></name>
    <manufacture>Advanced Micro Devices, Inc.</manufacture>
    <chiptype></chiptype>
    <chipid>0xaa88</chipid>
    <vendorid>0x1002</vendorid>
    <ssid>0x0490</ssid>
    <ssvid>0x1028</ssvid>
    <classcode>0x040300</classcode>
    <revisionid>0x00</revisionid>
    </device>
    </dcm>
    <exist>
    <package>
    <description>AMD Catalyst Install Manager</description>
    <result></result>
    <version>8.0.891.0</version>
    <size>20 </size>
    </package>
    <package>
    <description>AMD APP SDK Runtime</description>
    <result></result>
    <version>10.0.1016.4</version>
    <size>90 </size>
    </package>
    <package>
    <description>HDMI Audio Driver</description>
    <result></result>
    <version>7.12.0.7708</version>
    <size>1 </size>
    </package>
    <package>
    <description>Microsoft Visual C++ 2010 Redistributable</description>
    <result></result>
    <version>10.0.30319</version>
    <size>9 </size>
    </package>
    </exist>
    <install>
    <package>
    <description>AMD Catalyst Install Manager</description>
    <result>Succeed</result>
    <version>8.0.891.0</version>
    <size>20 </size>
    </package>
    <package>
    <description>AMD Display Driver</description>
    <result>Succeed</result>
    <version>9.002.0.0000</version>
    <size>90 </size>
    </package>
    <package>
    <description>HDMI Audio Driver</description>
    <result>Succeed</result>
    <version>7.12.0.7708</version>
    <size>1 </size>
    </package>
    <package>
    <description>AMD Accelerated Video Transcoding</description>
    <result>Succeed</result>
    <version>12.5.100.20928</version>
    <size>3 </size>
    </package>
    <package>
    <description>AMD Drag and Drop Transcoding</description>
    <result>Succeed</result>
    <version>2.00.0000</version>
    <size>1 </size>
    </package>
    <package>
    <description>AMD Media Foundation Transcoders</description>
    <result>Succeed</result>
    <version>1.0.70928.1539</version>
    <size>1 </size>
    </package>
    <package>
    <description>Catalyst Control Center</description>
    <result>Succeed</result>
    <version>2012.0928.1532.26058</version>
    <size>150 </size>
    </package>
    </install>
    <uninstall>
    </uninstall>
    <downloaded>
    </downloaded>
    <resource>
    <hwinfo>Hardware information</hwinfo>
    <existpkg>Existing packages</existpkg>
    <pkg2inst>Packages for install</pkg2inst>
    <pkg2uninst>Packages for uninstall</pkg2uninst>
    <otherdev>Other detected devices</otherdev>
    <errmsg>Error messages</errmsg>
    <name>Name</name>
    <manufacture>Manufacturer</manufacture>
    <chiptype>Chip type</chiptype>
    <chipid>Device ID</chipid>
    <otherhw>Other hardware</otherhw>
    <download>Download packages</download>
    <succeed>Success</succeed>
    <fail>Fail</fail>
    <vendorid>Vendor ID</vendorid>
    <classcode>Class Code</classcode>
    <revisionid>Revision ID</revisionid>
    <ssid>Subsystem ID</ssid>
    <ssvid>Subsystem vendor ID</ssvid>
    <header1>Catalyst™ Install Manager</header1>
    <header2>Installation Report</header2>
    <finalstatus>Final Status:</finalstatus>
    <versionofitem>Version of Item:</versionofitem>
    <size>Size:</size>
    <bytes>Mbytes</bytes>
    </resource>
    </monetreport>
     
  2. Matthew1993

    Matthew1993 Notebook Consultant

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    I had the same problem. But myne problem was CPU throttling due to hightemperatures so i cleaned the vents and i purchased cooler from cooler master and problem never arrived again
     
  3. Le0-

    Le0- Notebook Evangelist

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    Hm I might look into it too... Do I use CPU z to look after the temps? I suspect this might as well be the CPU problem... I have all the necessary stuff installed for the video


    Update: if anyone could consult me please: 80 *C for CPU and 81 *C for GPU - these are the marks when the games started lagging, until then it's been ok. Are the temps supposed to be lower for either CPU or GPU?
     
  4. Matthew1993

    Matthew1993 Notebook Consultant

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    probably CPU. Put laptop on some book and see does problem still exist
     
  5. Le0-

    Le0- Notebook Evangelist

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    gotcha. testing...
     
  6. Matthew1993

    Matthew1993 Notebook Consultant

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    exactly then ur hitting 80*C gpu throttole. If your laptop is on a book it won't lag again but i recommend you to buy cooler for him
     
  7. Le0-

    Le0- Notebook Evangelist

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    Thanks Matt.
    It did work ... so now I'm thinking of a more permanent solution rather than induce the books. Repasting I guess? O gee..
     
  8. Matthew1993

    Matthew1993 Notebook Consultant

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    yes repaste gpu and cpu i've done it myself but for more safety also purchase cooler for him :) and im glad you solved your problem see how easy was?
     
  9. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Yup, repasting should do the trick. Let us know how it went.
     
  10. Le0-

    Le0- Notebook Evangelist

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    I'm a bit concerned about the repasting... according to this guide M17x-R3 CPU & GPU Re-Pasting Guide w/Pics! I need to get the pads and I've no idea where to buy :D I am far away the States, and wont be back for a long time..

    Oh, and: thanks for the input! makes the change, is appreciated ;).