Why does my alienware keep crashing???

Oki so i have only had my alienware 17x for one day and there has already been 20 or so crashes. This is what happens, i will be just browsing the web when everything freezes, sometimes the screen has a bunch of small green boxes on the screen in rows, then it turns to the black screen.When it comes back it gives me a message saying the graphics card was unresponsive, but successfully recovered.Thats the minor crashes, the major ones are when that happens but instead of it returning to normal a blue box of death comes up dumping physical memory. And when it comes back it tells me windows encountered an error, but recovered. :/.
specs:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: Alienware
System Model: M17x
BIOS: Ver A08 1.00
Processor: Intel(R) Core(TM) i7 CPU X 920 @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 8192MB RAM
Available OS Memory: 8180MB RAM
DirectX Version: DirectX 11
Card name: ATI Mobility Radeon HD 5870
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68A0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68A0&SUBSYS_043A1028&REV_00
Display Memory: 716 MB
Dedicated Memory: 2009 MB
Shared Memory: 2803 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
also running Raid 0 with two 256gb SSD's
What do i do????

 

Can you post a screenshot of GPU-Z please? Thanks

 

GpuZ.gif picture by raidernick - Photobucket

 

Yeah, that's what i thought... You are on the latest Beta Video Driver without the Beta VBIOS... If you are comfortable and have a lot of time to read carefully, i can suggest you this thread, along the VBIOS you will find on Page 33, should cure that problem:

http://forum.notebookreview.com/ali...r2-driver-amd-5870-vbios-read-post-1-2-a.html

For VBIOS Instructions and Mirrors:
http://forum.notebookreview.com/ali...870-vbios-read-post-1-2-a-33.html#post6643167

 

So what exactly do i need to do?

 

Just be carefull, if you don't do it right and read through EVERYTHING, you can brick your card.

 

Read the thread Flash the Beta VBIOS, look if the problem is gone, report back.

 

I will. But I'm not sure if i installed the beta video driver or if i installed the beta bios. how can i check? and the only way i can get it back to the one before it is manually doing it right?

 

Go read already and try to understand

Also you did check it with GPU-Z and i said, i quote myself just for you:

 

lol.oki.i am doing so now

 

ok, so when i try to run the flash as admin it does the install bar then another window pops up.it says vista at the top.It tells me i need to run it as a admin and i click ok and the whole process stops.

 

Which file are you running as admin, please specify your procedure with a little bit more detail on what exactly you do and what you are following as a guide...

 

MD_MOBILITY-RADEON-HD5870_X09_R278781 is the exe. in trying to run as admin.
Im using ur guide u posted in the forum u gave me.I'm at the last part bec i already installed the video drive like u said.am i doing it right?would me being in safe mode have anything to do with this happening?

 

Did you get one of the two images provided upon flashing? Did you run the extracted SETUP.exe as (Right Click) Run as Administrator?

 

no ,and yes i right clicked and ran as a admin.does safe mode matter?

 

it's not intented to be in safe mode, where did you read safe mode to flash vbios?

Best method is after installing the Display Drivers. reboot, don't do anything, wait 2 minutes, flash vbios, should give you picture number 1 if nothing happens, if an error shows up, redo the flash.

 

i didn't read it anywhere, i did it bec in normal mode it freezes a lot.am i able to restart to go back into normal mode?nits not going to mess anything up is it?

 

i would suggest to do a clean install of the beta driver first, this means, uninstall beta driver, reboot into windows (should go into vga mode if best), check also device manager that there is no ATI device under graphic cards, use Driver Sweeper and use CCleaner Registry Cleaner upon rebooting each, the ideal case is to install Beta Drivers in VGA Mode.

Then Install Beta Driver again, Reboot, wait for Windows to load up completly, Flash VBios. Probably look after the instructions on a second computer.

 

what if i do a system recovery to before i installed the drivers?would that work just the same?

 

Hmm, well i could recommend a fresh windows install anyhow, but that would be maybe a bit too much work. But uninstalling previous drivers is more or less essential, not that the older display driver conflicts with the latest driver and vbios.

 

ok, i'll just do what u said.

 

never mind.lol

 

Yeah, clean everything ATI, upon rebooting use CCleaner and do a registry Clean, reboot again. Install beta Drivers, reboot again. Wait like 3 minutes into windows, run VBIOS Flash via Setup.exe (Right Click - Run as Admin)

 

i installed the beta drivers and i looked at the log and saw fail.

under ATI display driver.

http://s88.photobucket.com/albums/k193/raidernick/?action=view&current=Untitled.png

 

You're doing something wrong installing or uninstalling them then... o.o'

 

i dont understand what im doing wrong.lol. I used the driver in your guide.don't i need to install a driver from ATI for the display drivers?bec in my device manager it doesnt show ATI it shows VGA for both.

 

Yeah, now install the Beta Driver. And no, not from ATI, from Dell.

 

First:
http://support.dell.com/support/dow...dateid=-1&formatid=-1&source=-1&fileid=380773

Second:
http://support.dell.com/support/dow...dateid=-1&formatid=-1&source=-1&fileid=412940

Right?bec i installed the first one and i still have no ATI display drivers.

 

Only second... Clean with Driver Sweeper and CCleaner before.

 

didnt work. :/

still says this http://s88.photobucket.com/albums/k1...t=Untitled.png

 

Hmm, then i dunno, you have to do something wrong and if you don't know what, it's hard to help you without some detailed information provided... Is your Bios on default Settings, and only the Raid configuration set? If nothing helps, do a fresh windows install and install the Beta driver as the first initial driver.

BTW. Link doesn't work to the picture...

 

got it to work.did a system resotre.then installed the beta video driver.but im still getting the freezes. :/ i think its the card.

 

You think it's safe to flash if you don't do any browsing? Just load up windows and wait like 3 minutes then attempt to flash?

If nothing helps, call dell and tell them your gpu is faulty.