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    Wifi Card not working on Alienware M17X r3

    Discussion in 'Alienware 17 and M17x' started by jpnankervis, Mar 15, 2012.

  1. jpnankervis

    jpnankervis Notebook Enthusiast

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    I just got an M17X R3 from support, they replaced the screen. To my surprise, the wifi card installed wont let me connect to a wireless point. The card is detected by windows, drivers are correctly installed, but it simply wont pick up any router signal. I tough the card was the issue. So I installed an intel from a XPS 15 L502, same issue, driver detected, but no signal picked up. Could it be that the wifi cables that come from the monitor, might be broken ?.
     
    jpnankervis, Mar 15, 2012
    #1
  2. widezu69

    widezu69 Goodbye Alienware

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    Yeah the antenna cables could be either not connected properly or broken. Either open it up yourself and have a look or call Dell about it.
     
    widezu69, Mar 15, 2012
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  3. SlickDude80

    SlickDude80 Notebook Prophet

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    my assymption is that it was working fine before the screen replacement? definitely call dell and get them to fix it. Kinda sucks that you have to go through the support process again
     
    SlickDude80, Mar 15, 2012
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  4. mattaddiction

    mattaddiction Notebook Enthusiast

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    Sounds familiar! Had an engineer come out to replace something and went away scratching his head as we couldn't get the wifi to see anything despite the O/S seeing the card there when he put it back together.

    Take the bottom off, if you can see the WiFi card it's been put in the WiHD (wireless video to your TV card slot, looks like and will physically accept a mini PCI card) and not the mini PCI slot which is hidden away out of sight.

    To double check with out opening up, go in to the bios and disable the DMC option (that's the wireless HDMI support/port), the WiFi card will disappear from the O/S if it's in that card slot.

    Cheers

    Matt
     
    mattaddiction, Mar 16, 2012
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  5. SlickDude80

    SlickDude80 Notebook Prophet

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    that's good info + :)
     
    SlickDude80, Mar 16, 2012
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