Win7 acts like I'm running dual monitors after reboot... can't find help.

So the issue has been brought up here...
http://forum.notebookreview.com/ali...-then-fixed-but-mouse-moving-its-own-wth.html

And here...
http://forum.notebookreview.com/alienware-m17x/541568-m17x-black-screen-help.html

But, I still can't find anything!! Help!? Everytime I check the display drivers, it says they are up to date. What am I missing? Almost everytime I get any sort of update, then I get black screen after reboot. Once it boots up, I can log on blindly and eventually the background shows up along with my cursor... I can right click and then set my display up to a single display and i fixes the problem... until next time. This is getting very annoying. Everytime it does this - it rearranges my desktop as well... very very annoying. I'm assuming that if this is acting like two separate displays - then I'm probably not getting the crossfire graphics to run correctly when I'm gameing.

Please help... sure, I could call Dell - but I really don't want to deal with the hassle and if someone can point me in the right direction, then I can fix it on my own for sure.

 

If the mouse is moving on its own and you have a wireless mouse attached, then you are having interference somewhere. Another wireless device, etc. It is is moving on its own with no external mouse, then you have driver issues. Your display drivers have nothing to do with the mouse.

I have also saw a virus cause the type of problems you are having as well. I suggest getting a good virus program like Webroot Anti-Virus and Spyware, and let that run.

If you say you have something like adaware, spybot, etc. don't waste your time, those are garbage.

You can also look in your advanced video settings and make sure your notebook display is set up as monitor 1 and your external as monitor 2, etc.

 

Do you have the AMD Radeon cards?


Goto CCC, and see if "Force TV detection" or something similar in the CCC is enabled (I'm really sorry, my only AMD GPU PC is kinda in pieces, awaiting a PSU - so I cannot give you exact location of this option), because that will force windows to create a virtual screen to hold on for any analoug connections.

 

If you sleep or hybernate while crossfire is disabled, the m17x gets confused which card is the primary card and which is the secondary card. The only way i could fix this was to either re-enable crossfire, or if that didnt work, attach another display so that the ATI drivers have to create a new display configuration. At this point of you force everything to just show up on the laptop screen it should stay that way even when you unplug the external monitor. Good luck!

 

I had the same problem, ATI control panel even showed a second ghost monitor. I fixed it by uninstalling the old driver, running Driver Sweeper, and reinstalling the video driver. I think it was a corrupt file.

 

Wow, lots of responses! Thanks!

Ok, I fixed the wild mouse thing awhile ago... once I was able to reboot it correctly - it fixed the problem.

The dual monitor issue happened everytime it went in to sleep mode like rsgeiger mentioned. I think I've finally found the correct driver.. however, my next problem is that after sleeping - the screen stays black. I cannot do anything without doing a hard reboot. EVERY time it goes to sleep, it won't "wake up". I even took that slection off and it's still going to sleep and still won't wake up.

I've never had these issues until I started running the crossfire stuff... gah!

 

I had the same issues. You need to uninstall your current Video drivers, use driver sweeper, reboot, and install either the new ATI Drivers, or the Dell Video Drivers. If your M17X R2 is a few months old you may need to flash your VBIOS.

Go here for more information:
http://forum.notebookreview.com/ali...5870-gpus-5870-vbios-discussion-non-beta.html

 

Yup, I did all of that two days ago... now, I'm getting the BSOD after reboot. I think I've found another thread working on addressing the problem. The "cure" isn't working for me... but maybe they will find one soon.

http://forum.notebookreview.com/ali...-issues-when-using-reference-amd-drivers.html