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    Windows 10 black screen

    Discussion in 'Alienware 17 and M17x' started by scarastisis, Aug 11, 2015.

  1. scarastisis

    scarastisis Notebook Consultant

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    Don't know if this has been solved already but in windows 10 on an Alienware 17 r5 ranger with a 120hz screen, after booting the machine, about half the time it will post and then start windows. The other half of the time it will post and just black screen forcing you to press and hold power button to kill power and try again. Anyone know why this happens and how to fix it, it was posted on AlienwareArena but never solved


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    scarastisis, Aug 11, 2015
    #1
  2. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    Check the event viewer logs after it happens. When this happened in the preview builds it showed the nvidia driver constantly crashing and recovering. It only stops when I do a hard shutdown.

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    thegh0sts, Aug 11, 2015
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  3. rjtnag

    rjtnag Notebook Evangelist

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    does the black screen happen after the windows loading is done or before that?
    120hz screen here

    i have the black login screen issue, there is a 'fix' for it
    press ctrl, it will bring the cursor to the password box, type your password and continue (all this on a blank screen)
    and then it will bring you to the desktop
     
    rjtnag, Aug 12, 2015
    #3
  4. Voronmetro

    Voronmetro Notebook Enthusiast

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    Just disable fast boot in "Control panel" - "Power supply"
     
    Voronmetro, Aug 12, 2015
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  5. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    for me black screen = no led backlight.
     
    thegh0sts, Aug 12, 2015
    #5
  6. Splintah

    Splintah Notebook Deity

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    Funny how many issues windows 10 has, I would be tempted to say Linux installs seem to go more smoothly by far

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    Splintah, Aug 12, 2015
    #6