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    Windows 8.1 M17x R4 - Can't switch graphics

    Discussion in 'Alienware 17 and M17x' started by Eddie12390, Jan 22, 2014.

  1. Eddie12390

    Eddie12390 Notebook Consultant

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    I'm currently running Windows 8.1 on my Alienware M17x R4 and I can't seem to get the popup that allows me to switch graphics cards. Whenever I press Fn+F7, nothing happens. I've also attempted to pull out the AC cord as that used to cause it but nothing seems to give me the popup allowing me to switch to dedicated only.
     
    Eddie12390, Jan 22, 2014
    #1
  2. DDDenniZZZ

    DDDenniZZZ Notebook Deity

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    Do you have the alienware OSD installed/running (its seperate in the startup tab in task manager). This should do the popup.
     
    DDDenniZZZ, Jan 22, 2014
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  3. Eddie12390

    Eddie12390 Notebook Consultant

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    Task manager shows a process by the name of AlienwareOn-ScreenDisplay.exe running
     
    Eddie12390, Jan 22, 2014
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  4. DDDenniZZZ

    DDDenniZZZ Notebook Deity

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    You installed .net frameworks? 3.5 you need I think, Weird how it wont work.
     
    DDDenniZZZ, Jan 22, 2014
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  5. amitvig22

    amitvig22 Notebook Consultant

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    When OSD is installed that's the first thing it checks for, .NET framework is missing it will redirect you to install it.

    This is weird. Let me see if i can find someone who had the same problem.
     
    amitvig22, Jan 22, 2014
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  6. Eddie12390

    Eddie12390 Notebook Consultant

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    I'm fairly certain that the program wouldn't launch at all if the appropriate frameworks weren't available.
     
    Eddie12390, Jan 22, 2014
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  7. DDDenniZZZ

    DDDenniZZZ Notebook Deity

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    Hmm definitely a bit weird. Didn't know since I clean installed a few times and do te .net framework first, though it might of slipped through.

    What bios settings you using? UEFI or legacy? BIOS version maybe?

    Can confirm my one still works under windows 8.1 (i have nvidia card though).
     
    DDDenniZZZ, Jan 23, 2014
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  8. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Try the Windows 7 OSD, sometimes it works better. Or reinstall the current one.
     
    Alienware-L_Porras, Jan 24, 2014
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