The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Windows W10 black screen and back lights

    Discussion in 'Alienware 17 and M17x' started by 0lok, Aug 23, 2016.

  1. 0lok

    0lok Notebook Deity

    Reputations:
    469
    Messages:
    857
    Likes Received:
    544
    Trophy Points:
    106
    hi, i'm having a problem with my laptop.. when i shutdown my computer it won't turn off and i'll just get a black screen and back lights on and fans on.. i've noticed that this problem started when windows 10 updated kb3176936 and kb3176934.. any fix for this? microshit updates are annoying.. help me please.. thanks..
     
    0lok, Aug 23, 2016
    #1
  2. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,114
    Messages:
    6,194
    Likes Received:
    2,255
    Trophy Points:
    331
    Well i can't help you with W10 but please post what you have for a laptop and model.
     
    toughasnails, Aug 23, 2016
    #2
    custom90gt likes this.
  3. 0lok

    0lok Notebook Deity

    Reputations:
    469
    Messages:
    857
    Likes Received:
    544
    Trophy Points:
    106
    I have a Alienware 17 r2 970m and bios A06. If I turn on my fast start up my computer will shut down and when its off my computer can't shut down. all i get is a black screen with my keyboard lights on and fan on. T_T
     
    0lok, Aug 23, 2016
    #3
  4. Raiderman

    Raiderman Notebook Deity

    Reputations:
    742
    Messages:
    1,004
    Likes Received:
    2,434
    Trophy Points:
    181
    Have you tried posting your problem in the Alienware forum? Maybe some of them have had the same problem.
     
    Raiderman, Aug 23, 2016
    #4
    toughasnails likes this.
  5. 0lok

    0lok Notebook Deity

    Reputations:
    469
    Messages:
    857
    Likes Received:
    544
    Trophy Points:
    106
    not yet because im thinking its from the latest windows 10 update.. ill post this there later.. it seems i am the only one having the problem.. T_T
     
    0lok, Aug 23, 2016
    #5
  6. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,114
    Messages:
    6,194
    Likes Received:
    2,255
    Trophy Points:
    331
    I will move it for you here...
     
    toughasnails, Aug 23, 2016
    #6
    custom90gt and ALLurGroceries like this.
  7. 0lok

    0lok Notebook Deity

    Reputations:
    469
    Messages:
    857
    Likes Received:
    544
    Trophy Points:
    106
    errr pls move my thread to 2015 alienware 13 15 17.. because i have a alienware 17 r2.. thanks..
     
    0lok, Aug 23, 2016
    #7