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    alienware 17 Nvidia not detected

    Discussion in 'Alienware 17 and M17x' started by DARCODER, Sep 11, 2013.

  1. DARCODER

    DARCODER Notebook Deity

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    While i was out, i let the laptop open for like 1h. When i came back the laptop was shut down. It was in battery mode.
    When i try to boot it, i had a blue screen saying: system threed exception not handled. So i enter in safe mode to uininstall the driver from the GPU. I update from microsoft update but I can't install any driver for my GPU.
    I can't even find the gpu in name in Device manager.
    Is the GPU broken? i was in 326.80 driver. Windows 8 x64. gtx765m
    Thanks for any information
     
    DARCODER, Sep 11, 2013
    #1
  2. J.Dre

    J.Dre Notebook Nobel Laureate

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    Use AlienRespawn and restore your computer to factory state.
     
    J.Dre, Sep 11, 2013
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  3. ThatOldGuy

    ThatOldGuy Notebook Virtuoso

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    Try restoring to a previous date before doing a full factory restore. Also try using the Fn F5 command to turn off the iGPU and restart. It may be an Optimus problem and thats a way to tell if it is.
     
    ThatOldGuy, Sep 11, 2013
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  4. DARCODER

    DARCODER Notebook Deity

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    Switching GPU didn't work. Previous restore wasn't working as the screen was black freezing.
    Well, factory restore worked :D thanks for that advice!
     
    DARCODER, Sep 11, 2013
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  5. Meaker@Sager

    Meaker@Sager Company Representative

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    Looks like some sort of driver corruption, you may want to double check your HDD is ok.
     
    Meaker@Sager, Sep 11, 2013
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  6. DARCODER

    DARCODER Notebook Deity

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    I read myself, i was not clear^^. i mean i could switch GPU but, everytime i came back to nvidia Gpu, well, screen was in 1080p but i couldnt install driver and i couldnt findthe GPU in device manager. Even in safe mode.
    While i try to restore to a previous date, it just stay in restoring mode without end.
    I really have no idea what happened, motherboard bug or windows 8 bug ? I hope it will be the last time as restoring all soft took me 4h to recovering back everything.
     
    DARCODER, Sep 11, 2013
    #6
  7. J.Dre

    J.Dre Notebook Nobel Laureate

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    Sometimes files get corrupted, which is what the restore feature is there for. I'm glad it worked out.

    J.Dre
     
    J.Dre, Sep 11, 2013
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  8. bobthedespot

    bobthedespot Notebook Consultant

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    Lots of things can corrupt a hdd or its files. Like when I burned an ISO onto a drive used for caching....
     
    bobthedespot, Sep 11, 2013
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  9. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    So, is it working better now?
     
    Alienware-L_Porras, Sep 13, 2013
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  10. DARCODER

    DARCODER Notebook Deity

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    Yep, it's working good :) but 326. driver were better while gaming. I will stay out from windows update and nvidia driver for 2 weeks. After that, I will instal back nvidia and windows update to see if its not a driver bug. But i still enjoy this new 17, gaming experience is great :)
     
    DARCODER, Sep 15, 2013
    #10
  11. KuraiOkami

    KuraiOkami Newbie

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    Not to worry my alienware brothers, I HAVE THE SOLUTION!!!!! What is wrong with the update is that windows is trying to update the nvidia drivers making the omputer not finding the nvidia drivers. All that you have to do is make windows update that you manually choose which updates you want to install and take out all the updates for hardware on the computer that are not from windows and walla there you have it an alienware without BSOD.
     
    KuraiOkami, Dec 20, 2013
    #11
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  12. DARCODER

    DARCODER Notebook Deity

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    thanks, good thinks i didnt think about ;)
     
    DARCODER, Dec 28, 2013
    #12