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    alienware 17 hdmi input problems..

    Discussion in 'Alienware 17 and M17x' started by krazor8, May 3, 2014.

  1. krazor8

    krazor8 Notebook Guru

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    i have the alienware 17 with the r9 m290x, for some reason if i try to use the hdmi input for anything(ps3,ps4,xbox 360,xbox one,etc.) the screen is primer grey, can still hear sounds of xmb,xbox dashboard, etc.. hdmi output works fine, ive tried uninstalling drivers and reinstalling, and everything i know of. called dell and they couldnt help. any ideas on how to fix this??? or what it could be. ran hardware test and everything was fine, tested ps3,ps4,xbox 360,xbox one,blu ray playerwith my old hdmi cables, and a brand new hdmi cable to no avail...
     
    krazor8, May 3, 2014
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  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Have you tried using the DELL video drivers. ? Some devices won't work on the HDMI-In.
     
    Alienware-L_Porras, May 8, 2014
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  3. krazor8

    krazor8 Notebook Guru

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    yes iv tried using the the dell and amd official drivers prior to posts and call dell, engineering team ggot back to me, said none of there devices worked either.. seems to be affecting only the r9 m290x... plenty of vids on youtube of it working to the nvidia cards, im just trying to play my ps3,ps3, and xbox's on it when i travel
     
    krazor8, May 8, 2014
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  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    I'll escalate the issue internally. Thanks for the feedback. Once we have something we'll either create a new thread or post on our main Social Media channels.
     
    Alienware-L_Porras, May 9, 2014
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  5. krazor8

    krazor8 Notebook Guru

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    thx, got a call back yesterday while i was at work, apparently, its the r9 m290x thats the issue,
     
    krazor8, May 10, 2014
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