ati 4870 graphics cards

I shut my laptop down and when I turned it back on my graphics was messed up and when I tried to adjust it back I now have listed generics graphics and tried to reload my drivers for ati but it dont see my cards I have 4870 dual cards and like to know where do I start to see what the problem is do I need to reformat and start over or do I need to pull cards and see if they have gone bad is still under warrenty

 

is stealth mode on??? try uninstalling the drivers and ati software; then start a fresh installation of ati cards

 

mine is a m17 r1 an does not have stealth mode when i get home will try uninstalling again just hope the cards are not bad

 

Just so you know the M17x R1 has stealth mode.

 

ok I uninstalled the driver and ccc and did not work an even reinstalled windows again an does not see my ati 4870 cards guess I have bad card when I pull up hwo it reports I have a nivida 9400 card strange

 

basicaly you are in the m17x-r1 equivalent of stealth mode where it uses the nvidia integreated gpu instead of the main board

 

Go into the BIOS and disable that piece of crap 9400. I did that the first time I turned it on the day I received it. The 9400 and 'Stealth Mode' were both dumb ideas to try to attract some of the crowd that believe a laptop should put down desktop numbers, have four hours of battery life, and weigh as much as a netbook. Kicking enthusiasts in the junk is all it accomplished.

Your cards are both there, I assure you. Disable that 9400 and your problems will likely disappear.

 

ok what do I disable in bios sorry to sound dumb not sure what to disable also my second hard drive is not showing up dang all the bs to get it set back

 

Disable the integrated GPU and Hybrid SLi. Set those 2 options in the system bios to disabled.

Cheers.

 

got it and thanks I owe you guys alot just hope someday I can repay you in some way have found everyone in this forum is the best I have seen for helping and I will never look else where for any help and you make a person not feel soo dumb thanks

 

That's awesome man. Everything is running fine now?

 

yes they are just fine and my hats off for the support I have got from this forum. Must say its better than dell techs would have given to me

 

I doubt they have the hands-on experience that some of the guys have here in the forum. We own and operate the product every day. Dell's phone support is just folks that are trying to earn a paycheck. I'm sure they're not required to even own a computer to work at the call center. They have a troubleshooting flow chart they use, and may have some hands on knowledge. I'm surprised that they don't pull this forum up and run a search for troubleshooting, honestly. I'm glad your laptop is back on track though.

 

Some of them however do have some knowledge like how to benchmark correctly to check for component performance issues. I also asked one if he had an m17x and he said that he would be getting one soon :-0

 

That's exactly what I did. Go into bios and turn it off. I have never used the stealth mode.