"bad tracking" screen issue

First let me say that i think it's GPU related.

What happens is my screen looks like it has "bad tracking" like how old VHS tapes used to do. Hopefully there are some people that know what that is lol.

But it only does it if i'm not using the graphics cards for something.
If i am playing a game it goes away.

it doesn't go away for movies.
it's the worst when scrolling through a web page, really bad flickering ad tearing as the page scrolls.


i'm using 12.10 drivers

any idea's?

 

I remember i had this and about 20 minutes after it first happened, my GPU soiled it self and died. Maybe one of your cards is on the way out?

 

Have you tried other drivers?

http://forum.notebookreview.com/ali...beta-11-amd-official-03-12-12-12-11-cap2.html

 

no i havent tried the 12.11
going to do that now.

wouldnt surprise me of my cards are going bad. My warenty runs out in 3 days. that'd be the icing on the cake.
especially after i've tried calling tech suport 3 times now and each time they pretty much tell me to eff-off.

give me every excuse in the book so they don't have to send someone out to fix my laptop.

i've been having overheating issues for the last 5 months, having to downclock my cards so i don't murder them.
AW support just finds every excuse to ignore my problem instead of sending someone out to my house to either replace my cards or re-apply some thermal paste and replace the heat sinks.

and now 3 days left on my warrenty, i'm pretty much screwed.

 

I just noticed you have 5870s, disregard my previous post

Does this happen with Dell's Driver?

Dell | AMD Mobility Radeon HD5870 Driver

Also, have you updated the vBIOS? If not, you need to be running on Dell drivers (link above) before you flash the vBIOS.

Dell | AMD Mobility Radeon HD5870 vBIOS

 

The vbios is updated.

Dell drivers didn't help, i tried that a couple days ago (clean install)

 

it seems to happen when it's switching the clock speeds.
if it's 100/150 then it doesn't do it.

if it's 300/400 it does do it

if it's 700/1000 it doesn't do it.

idk what causes it to go to 300/400 though

 

What temperatures are your cards reaching?

Send me a PM with your service tag and phone number and we'll take it from there.

 

they will go up to about 110* C and then downlock themselves until they reach 90* C. rinse and repeat.
and this is even on a low end game that's mostly CPU, with the graphics set low.

that's at stock clocks in a 72* F room.


If i downclock it to 400/450 then it stays around 80* and i'm okay with that.

I don't have a phone at the moment but i'll send you my service tag.

 

I sent the proof to Pardo on the overheating.



and if you look at the graph you can see where it over heats, then downclocks and the heat falls, then goes back to normal clocks and over heats again.

 

after a clean install of my drivers, completely wiping out the old ones and uninstalling everything ATI related, the "tearing" seems to have gone away.

 

I'd like to say that Louis stopped contacting me after i sent him the information he requested from me.
Extremely un-professional to say the least.

 

Yeah it looks like your card is f*cked. 112 degrees... surprised your computer is still running fine.

I'm pretty sure there is nothing you can do about it related to drivers etc, I think you just gotta get it replaced. Dell has the sh*tty customer service so I hear. /: that sucks

I had to send in my M17x for repair because after 2 weeks the GPU died. /:

 

Welp i spoke too soon, he contacted me and said he's going to have my GPU's replaced.

and all i have been doing is turning off the power option thing in CCC and then that locks the clock speeds at 300/400 and then it doesn't overheat. only goes to around 80*

 

I believe that the best thing we can do is to replace the cooling system on the PC. Please send me a PM and I'll do this for you ASAP.

 

The tech came out today and replaced my fans and cards.

Temps are back to normal! haven't gotten them over 71* yet even under some good gaming.

 

Fantastic