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    bsod 0x000000c4 please help

    Discussion in 'Alienware 17 and M17x' started by antriach, May 24, 2013.

  1. antriach

    antriach Notebook Guru

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    Hello mates, today while playing far cry 3 the m17x to bsod 0x000000C4 suffered, know that it can be? thanks


    M17x r3, gtx 680m
     
  2. steviejones133

    steviejones133 Notebook Nobel Laureate

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    You could download Who Crashed and use it to analyse the dumps - simple to do and might help pinpoint the culprit.

    Have you recently updated video drivers? - this can often cause problems. If your crash dumps show anything related to Nvidia, such as nvlddmkm.sys as the culprit, uninstalling and re-installing a freshly downloaded driver can often rectify these problems.

    There is also a MS Hotfix that is linked to that particular BSOD code: "0x000000C4" Stop error when you enable Driver Verifier in Windows 7 or in Windows Server 2008 R2 - there are many reasons for the same code, mind you, so it may or may not resolve the issue. I'd use who crashed first, see if it relates to Nvidia, if it does, clean install the video drivers and see if it persists. If it does, you might want to see if the hotfix makes a difference.

    Maybe you could post up your who crashed report so we can see what's going on.

    Google is your friend ;)
     
  3. antriach

    antriach Notebook Guru

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    Thanks mate,

    I'm a little scared with this error, that less than five months i buy gtx680m because my 580m was broken.

    and I have no money to buy another if this is broken too: (.

    I have not installed any drivers recently.

    this is the error code that I get the Windows registry


    0x000000c4 (0x0000000000000091, 0x0000000000000002, 0xfffff80003c02cc0, 0x0000000000000000).

    THX
     
  4. steviejones133

    steviejones133 Notebook Nobel Laureate

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    I wouldn't think the 680m is broken, more likely to be driver related. If you download and install that "who crashed" app, it will analyse your crash dumps and give you a report. If you can copy and paste that report here, we can see what it is most likely in relation to. I have a feeling its video driver related as you are having to use a modded driver for the 680m in the R3, right?
     
  5. lif3t4k3r

    lif3t4k3r Notebook Consultant

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    Could also be a one off. Once I started OC'ing my CPU and GPU I get a random BSOD at least once a week. Haha
     
  6. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Take a look at this video and provide us with the important information (file, reason).
     
  7. antriach

    antriach Notebook Guru

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    Yes i use modded drivers, this is


    On Fri 24/05/2013 11:01:33 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\052413-13806-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x75C00)
    Bugcheck code: 0xC4 (0x91, 0x2, 0xFFFFF80003C02CC0, 0x0)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    The driver switched stacks using a method that is not supported by the operating system. The only supported way to extend a kernel mode stack is by using KeExpandKernelStackAndCallout. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Fri 24/05/2013 11:01:33 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1BB8C5)
    Bugcheck code: 0xC4 (0x91, 0x2, 0xFFFFF80003C02CC0, 0x0)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 314.22
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 314.22
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    The driver switched stacks using a method that is not supported by the operating system. The only supported way to extend a kernel mode stack is by using KeExpandKernelStackAndCallout. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
    Google query: nvlddmkm.sys NVIDIA Corporation DRIVER_VERIFIER_DETECTED_VIOLATION




    Thx for u help
     
  8. Voronmetro

    Voronmetro Notebook Enthusiast

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    Hi all, I had the same error after you install the Intel RST , deleted the driver and all is gone
     
  9. steviejones133

    steviejones133 Notebook Nobel Laureate

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    Well, the report points to Nvidia drivers. Maybe you could try uninstalling, clean up, re-download/modify new drivers (maybe even try a different set, as newer ones are available) and re-install. Check to see if problem persists. If it does, you could try disabling Driver Verifier by following the steps in this thread:

    Driver Verifier - Enable and Disable - Windows 7 Help Forums

    You may wish to try Brother Porras' video tutorial link first - up to you.
     
  10. antriach

    antriach Notebook Guru

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    Thx guys for your help, your always be helpful

    GJ!!!


    if I happens again, i will report you
     
  11. steviejones133

    steviejones133 Notebook Nobel Laureate

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    Cool. Hope you can nail it down and get it fixed - let us know either way.
     
  12. mikecacho

    mikecacho Notebook Evangelist

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