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    cancelling an order with Dell

    Discussion in 'Alienware 17 and M17x' started by samadurai, May 9, 2012.

  1. samadurai

    samadurai Notebook Enthusiast

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    I ordered an r4 and the status on the order status page says "in production" but my rep says its in the final stage ready to be shipped. I got a much better price from a Dell reseller like $500 less. Should I refuse delivery or accept it and return it without opening it?Am I subject to a restocking or "collection fee"?
     
    samadurai, May 9, 2012
    #1
  2. DR650SE

    DR650SE The Whiskey Barracuda

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    I'd accept and return.
     
    DR650SE, May 9, 2012
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  3. samadurai

    samadurai Notebook Enthusiast

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    Now it says shipped on order status page. I can't go through another month of waiting,gonna go with what I ordered.
     
    samadurai, May 9, 2012
    #3
  4. steve1ddd

    steve1ddd Notebook Evangelist

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    Call and threaten to return.....its almost a sure 75 bucks off.
     
    steve1ddd, May 9, 2012
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  5. samadurai

    samadurai Notebook Enthusiast

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    I just called my rep and he gave me a tracking #.I looked it up on Fedex and its on the vehicle for delivery today.Wow that was fast!
     
    samadurai, May 9, 2012
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