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    green pen mark

    Discussion in 'Alienware 17 and M17x' started by jartok, May 29, 2011.

  1. jartok

    jartok Notebook Enthusiast

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    even thoe i had my r3 for 5 days i just checked the back and there is 2 green thick lines on back like paint pen marks - never really checked in light as i work nights and its dark when i use so .##

    is it worth me complaining about ? will i achieve anything over this ?


    defintly wasnt me its been put away properly after use each time
     
  2. mfractal

    mfractal T|I

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    You should definitely call in.
    You can ask for a replacement, or a return - really up to you.
    If you don't feel like replacing at least you can maybe ask for a compensation of some kind for that.
    You have 21 days to return it for a refund, so use it.
     
  3. jartok

    jartok Notebook Enthusiast

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    well i complained and took a picture see bellow

    [​IMG]

    i got a 10% refund thats just over £200

    i now like the mark lol
     
  4. LVNeptune

    LVNeptune Notebook Virtuoso

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    You should be able to rub that off....$200 lol that's nuts.
     
  5. jartok

    jartok Notebook Enthusiast

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    not $ its £ its like $320
     
  6. LVNeptune

    LVNeptune Notebook Virtuoso

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    I know, I don't have your GBP sign though :)
     
  7. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    Great, congrats! now go and do more.
    What..? It doesn't work like that..hmm :D