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    gtx460m problem.. Again

    Discussion in 'Alienware 17 and M17x' started by ikarah, Aug 23, 2011.

  1. ikarah

    ikarah Notebook Consultant

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    I have the alienware m17x r3. The laptop started giving me green dots and stuff from like the 3rd day finally after a month it stopped working because, the graphics card the gtx 460m was burnt out or spoiled. I asked the technician why he said probably cuz you used it in bed and because of dust one fan got blocked and the laptop's graphics card got ruined. Anyways the gfx card the heatsink and both fans were replaced. Now, I only put it on the table where the fans are working perfectly. I got green dots AGAIN, this is really unbelievable with the new gfx card. Its running at a base temperature of 54 degrees Celsius with no games open at all. Is this normal?


    Thank you.
     
    ikarah, Aug 23, 2011
    #1
  2. tl1203

    tl1203 Notebook Enthusiast

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    I would suggest u to call dell and try to get a GTX560 replacement instead
     
    tl1203, Aug 23, 2011
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  3. [nGn]alucarD

    [nGn]alucarD Notebook Guru

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    He would lose 3D is he bought the 3D model.
     
    [nGn]alucarD, Aug 23, 2011
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  4. livid

    livid Notebook Consultant

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    Yep, and the Dell techs will not divert from what the actual configuration is for a customers' notebook. If the system has a GTX 460M, the customer will get a GTX 460M in return.
     
    livid, Aug 23, 2011
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  5. ikarah

    ikarah Notebook Consultant

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    Yeah, I tired and tried and they told me if I want any different graphics card the maximum support they can do for me is to make me pay for the new graphics card which has to be the GTX 580 since I did buy the 3d model. This is a screenshot of my laptops base temperatures running idle in an air conditioned room. Are these temperatures normal? also, after gaming for hours the GTX 460 goes up to a max of 65 degrees Celsius or so.

    http://i690.photobucket.com/albums/vv266/Ikarah/temp.jpg

    Is the GTX 460 a faulty graphics card because, this is the second time this occured and it happens in less than a month. When I spoke to the alienware technician online he told me it may be because i was running the A04 BIOS and He upgraded me to the A08. After upgrading the temperatures only went down by around 2 degrees which can be seen in the screenshot. The green dots went away after restarting the computer for some reason. Any ideas? Should I wait till it messes up again then replace it with another gtx 460. Or should I go the extra mile and buy the GTX 580 (which costs too much money to be honest) or was this merely a software glitch?
     
    ikarah, Aug 25, 2011
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  6. SlickDude80

    SlickDude80 Notebook Prophet

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    well...if the dots dont return, then are great. I'd give it a few days of solid use first. But it does seem strange that upgrading a bios would eliminate the dots
     
    SlickDude80, Aug 25, 2011
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  7. Zerophoenix

    Zerophoenix Notebook Enthusiast

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    Those are my average idle temps. Right now in my dorm room I am idling at 55c as I type this, and my Crysis session that I just finished with everything on High and 2x AA it only goes to around 66-67c max. Well within the norm.
     
    Zerophoenix, Aug 25, 2011
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  8. ikarah

    ikarah Notebook Consultant

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    "What does this blue temperature graphic tell us? In short, we can do whatever we want. The M17x R3 heats up during the stress test (100% CPU & GPU load) to 49ºC. This is only the case, however, at a single point right by the Nvidia GTX 460M. See our insight into the life within the case below.

    It hardly comes as a surprise, therefore, that the CPU heats up to a maximum of 90ºC in the stress test. The GTX 460M reaches a mere 79ºC. The 3DMark2006 benchmark performed right after the several-hour-long stress test doesn't show any particular thermal throttling."

    Review Alienware M17x R3 (GTX 460M, i7-2630QM) Notebook - Notebookcheck.net Reviews

    Scroll down to the real bottom. How come it says at load its supposed to be 45 degrees? check the graph. This is what worries me..
     
    ikarah, Aug 25, 2011
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