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    ideas

    Discussion in 'Alienware 17 and M17x' started by dellienware owner, Oct 19, 2011.

  1. dellienware owner

    dellienware owner Notebook Evangelist

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    hing keeps poping when closing the screen causing the screen to slide.

    any idea on how to fix this
     
    dellienware owner, Oct 19, 2011
    #1
  2. DR650SE

    DR650SE The Whiskey Barracuda

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    Call Dell and get them to replace it before it gets worse. Thats assuming you have a warranty.
     
    DR650SE, Oct 19, 2011
    #2
  3. dellienware owner

    dellienware owner Notebook Evangelist

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    my warrenty doen't cover this issue
     
    dellienware owner, Oct 19, 2011
    #3
  4. dellienware owner

    dellienware owner Notebook Evangelist

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    right hinge is crooked any way to correct this
     
    dellienware owner, Oct 19, 2011
    #4
  5. DR650SE

    DR650SE The Whiskey Barracuda

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    If it's a build issue, then Dell should cover it, why won't the warranty cover it?
     
    DR650SE, Oct 19, 2011
    #5
  6. dellienware owner

    dellienware owner Notebook Evangelist

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    because it fell.on concrete but its the opposite.side that is messed up. The damage is on the right side left hinge is the problem
     
    dellienware owner, Oct 19, 2011
    #6
  7. dellienware owner

    dellienware owner Notebook Evangelist

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    I am.going to.argue that issue
     
    dellienware owner, Oct 19, 2011
    #7
  8. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    So the damage was caused by the impact with the ground.
    If you don't have accidental coverage, warranty won't cover it.

    Can you post some pictures? You'll have to change some chassis parts and/or the affected hinge.

    What model is it?
    Also be careful with it now not to separate the screen from the body too much, the wires might break.
     
    katalin_2003, Oct 19, 2011
    #8
  9. DR650SE

    DR650SE The Whiskey Barracuda

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    Do you have the complete care/advanced warranty? If so that covers accidental damage.
     
    DR650SE, Oct 19, 2011
    #9
  10. dellienware owner

    dellienware owner Notebook Evangelist

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    I only have technical warranty, though I will argue the hinge issue hinges have been loose since I got it
     
    dellienware owner, Oct 19, 2011
    #10
  11. DR650SE

    DR650SE The Whiskey Barracuda

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    That would be fraud and any discussion of it is forum rules.
     
    DR650SE, Oct 19, 2011
    #11
  12. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Hinges being loose/crooked is 99% of the time physical damage which unless you have an accidental damage warranty, a standard warrant does not cover. The 1% is a known recall for hinges (aka M11x).

    Discussion of fraud is prohibited by forum rules, and your thread is locked.
     
    Tsunade_Hime, Oct 19, 2011
    #12