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    is anyone have blue screen with the M17x ?

    Discussion in 'Alienware 17 and M17x' started by clement_ng, Jun 10, 2010.

  1. clement_ng

    clement_ng Notebook Guru

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    is anyone have some blue screen same with this system ?

    Intel® Core™ i7-720QM Processor (1.6GHz,4 Cores/8 Threads,turbo up to 2.8GHz, 6MB Cache
    1GB GDDR5 ATI Mobility Radeon(TM) HD 5870
    8GB (1 x 2GB + 1 x 4GB) 1333MHz DDR3 SDRAM
    640GB 7200RPM SATA Hard Drive (320GBx2)(Raid 0)
    17.0" WUXGA 1920 x 1200 - Beyond HD (1200p) - RGB LED
    blu-ray reader

    i had a blue screen in the second day when i receive the laptop, the blue screen still appear nowadays, and also i have 2 time video hardware error happen when playing anno 1404.

    thanks
     
    clement_ng, Jun 10, 2010
    #1
  2. GabeZ

    GabeZ Information Technology

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    Hi clement_ng,
    Are you by chance trying to overclock the system? Also, please include the message you are getting when the system bluescreens.

    Thanks,
    Gabe
     
    GabeZ, Jun 10, 2010
    #2
  3. clement_ng

    clement_ng Notebook Guru

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    clement_ng, Jun 10, 2010
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  4. Achilleus

    Achilleus Notebook Evangelist

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    Try booting with just one memory stick installed. And, then the other. See which one is bad. Most likely they are not both bad. The memory compartment is easily accessible under the bottom panel of the laptop.
     
    Achilleus, Jun 10, 2010
    #4
  5. AtolSammeek

    AtolSammeek Tokay Gecko

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    Reading your specs you are off on it if you had the 2+ and 4+ ram you would have 6gb not 8gb. Add it up.

    But I had a few blue screens of death but it was due to two faulty 640gb hard drive total of 1.2tb. The fault was the hard drive and Fedex.

    What I would like you to do take your resource dvd and run it when it ask to hit a key before hitting windows test your hard drives. Test them. If it show ok then pull the dvd out and restart windows and go to control panel make sure it small or large icons. Then go to administrative tools. Then to event viewer then custom view and adminsistrative event and click it for critital errors. There will be error and critical errors and warnings. What you will have to do is check the event and task category and it will say something like event id 41 and task category 63. Which in my case was the Old sound drivers. Then research and might even contact Mirocrap (Mirosoft) :) and get how to on it. They will help you.
     
    AtolSammeek, Jun 11, 2010
    #5
  6. crumpie

    crumpie Notebook Enthusiast

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    mine blue screened on the second day as well.. twice.. but it works completely fine.. it was just right after the 3dvantage test and i opened firefox and poof! =_=
     
    crumpie, Jun 11, 2010
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  7. lordqarlyn

    lordqarlyn Global Biz Consultant

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    Almost exclusively, I only get BSOD when I overclock too much. Rarely, for some seemingly random reason.
     
    lordqarlyn, Jun 11, 2010
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  8. Daytonairoc

    Daytonairoc Notebook Enthusiast

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    yeah i had a bluescreen on a customers and it ended up being the ram
     
    Daytonairoc, Jun 11, 2010
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  9. Slaymetender

    Slaymetender Notebook Geek

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    I had a blue screen when trying to play a blu-ray movie. I restarted and haven't had one since. I typically use mine for Maya, Nuke, AE, some gaming. It's been running like a champ.
     
    Slaymetender, Jun 11, 2010
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  10. ils

    ils Notebook Consultant

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    Don't ignore the fact that some security/antivirus programs are not completely compatible with Windows 7. This usually is the case when computer randomly blue screen. Than a simple adapter tweak will usually fix it.
     
    ils, Jun 12, 2010
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  11. ceshimm

    ceshimm Notebook Consultant

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    i had that. when i use the latest everest beta version and click my GPU, it goes to blue screen
     
    ceshimm, Jun 12, 2010
    #11
  12. ils

    ils Notebook Consultant

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    I run both the latest stable and beta releases and not a single blue screen yet. Of course, I don't have the 5870.
     
    ils, Jun 13, 2010
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  13. mfractal

    mfractal T|I

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    seeing the actual blue screen error might help us all to diagnose.
     
    mfractal, Jun 13, 2010
    #13