The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    keep on getting this ERROR pop up

    Discussion in 'Alienware 17 and M17x' started by sometime2520, Aug 9, 2010.

  1. sometime2520

    sometime2520 Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    i keep on getting this error pop up could someone helpme
    what do i need to update to make this go away

    [​IMG][/URL][/IMG]

    [​IMG][/URL][/IMG]
     
  2. nzgeek

    nzgeek Notebook Evangelist

    Reputations:
    130
    Messages:
    352
    Likes Received:
    15
    Trophy Points:
    31
    You're getting this issue because the program C:\Windows\syswow64\sasvc.exe is causing an error, and the Microsoft Visual C++ runtimes want to show information about this error on screen.

    I tried to find out some information about this program, but it's not something that's installed with Windows. Open a My Computer window and go to your C:\Windows\SysWOW64 directory, and find the sasvc.exe program in it. Right-click it, hit Properties (bottom of the list), then go to the Details tab. This should tell you what the program is and who made it. Also check the Digital Signatures tab if it's there, because that will verify who released the file.

    There are a few danger signs to look for:
    • The file says it's from Microsoft, but doesn't have a digital signature.
    • There is no information about what company the software came from.
    • You have never heard of the company that the software supposedly came from.
    If you see any of these, there's a good chance that you've got some malware on your machine and need to get it checked. Make sure your antivirus software is updated, or download a free scanner (like Avast or AVG), and run a full system scan.
     
  3. Ashtefere

    Ashtefere Notebook Evangelist

    Reputations:
    326
    Messages:
    403
    Likes Received:
    1
    Trophy Points:
    30
    Sounds like a virus to me.

    Your antivirus software sucks. Uninstall and get a real one.

    Like this

    -Ash
     
  4. sometime2520

    sometime2520 Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5

    I ve just check the program and there is no info what so ever on it. ran a virus check (with BitDefender)on it and no virus to be found.
    Could i just delete it or something?
     
  5. myx

    myx Notebook Deity

    Reputations:
    223
    Messages:
    1,017
    Likes Received:
    85
    Trophy Points:
    66
    Run an antivirus on it, not bitdefendor!
     
  6. nzgeek

    nzgeek Notebook Evangelist

    Reputations:
    130
    Messages:
    352
    Likes Received:
    15
    Trophy Points:
    31
    According to AV-Comparatives, a company that's been performing antivirus comparisons for years, BitDefender is a pretty good scanner. It should do the job.

    I'd recommend getting another scanner (AVG, Avast or Avira) and giving them a go too. Each scanner has a slightly different way of detecting viruses, and may pick up something that BitDefender missed.

    If this doesn't pick up anything, or you don't want to put a second scanner on your machine, rename the file's extension from ".exe" to something like ".ocx" or ".dll". You may need to view hidden files to do this ( My Computer > Organize (at top-left) > Folder and search options > View > uncheck Hide extensions for known file types). This will prevent the program from running, but will give you the ability to put it back later (if you find it's legit) or run a virus scan on it (to tell you what malware it belongs to).
     
  7. Ashtefere

    Ashtefere Notebook Evangelist

    Reputations:
    326
    Messages:
    403
    Likes Received:
    1
    Trophy Points:
    30
    Just a bit of info:

    NEVER install more than one antivirus at a time. Thats a quick way to get to no-boot city.

    -Ash
     
  8. nzgeek

    nzgeek Notebook Evangelist

    Reputations:
    130
    Messages:
    352
    Likes Received:
    15
    Trophy Points:
    31
    I think it's a bit safer to install multiple scanners on Vista and later, because of changes to the file system drivers that allow proper hooks for scanners.

    Prior to Vista, each scanner had to write its own file system filter driver in order to hook all of the calls to CreateFile and its kin. This could cause problems where one filter driver conflicted with another, causing BSODs and boot problems.

    Vista introduced proper hooking points for virus scanners to attach to, and should have taken care of the worst of the problems. However, this is the theory only and may not be the case in practice.

    If you want to be really safe, you should disable on-access scanning on your existing scanner before you install the second one. Then, when the second one is installed, disable its own on-access scanning. Run a scan with one scanner, then the other. When that's all done you can safely turn back on the on-access scanning for the scanner you prefer.

    In theory you can do further system scans with the other scanner without disabling the preferred scanner's on-access stuff. However, if you have a problem, you just disable the on-access scanning while you do a scan.
     
  9. H.Seldon

    H.Seldon Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5