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    m17 r3 6970m black screen issues/resolution issues/integrated graphics issues

    Discussion in 'Alienware 17 and M17x' started by neoturk, Nov 15, 2013.

  1. neoturk

    neoturk Newbie

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    ok im pulling my hair out trying to figure out what the issue is with my alienware laptop. first the integrated graphics in my pc isnt detected in bios or device manager so i can switch to my intel card. also when i alt tab out of path of exile the pc black screens and crashes. i get a bugcheck 0x00000116 error when i check the event viewer after the crash. also i can get my laptop to 1920x1080 (i am a noob but when i bought this i was told it can go to that resolution it can only get to 900) the laptop isnt overheating or anything i ran furmark several times and my gpu testes fine.. i ran alienautopsy tests fine. windows mem test alienware memtest etc and i cant figure out the issue.
     
    neoturk, Nov 15, 2013
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Have you tried this? Please log the temps while gaming.
     
    Alienware-L_Porras, Nov 18, 2013
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